Baggage


Some general information concerning your baggage:

  • Please mark each piece of baggage clearly with your name and address.
  • We recommend not to include articles like money, jewellery, computers (e.g. laptops, PCs), cameras, negotiable papers, personal items (such as keys …), securities, business documents, samples, passports and other identification documents in your checked baggage. Please carry these kinds of articles in your hand luggage. 
  • Your free baggage allowance  is stated on your ticket or on your booking confirmation.
  • For pieces of baggage exceeding the maximum weight of 32 kg and/or maximum total dimensions of 158 cm (length + width + height) special transport conditions are applicable. Examples could be: musical instruments, sports equipment and other excess baggage.  
    Please notifiy us about items like these in advance by telephone number  +43 (0)5 1766 1000 or by our contact form.  

Hand luggage / restrictions

A single item of hand baggage may not exceed the dimensions 55x40x23 cm and the weight of 8 kg. You can check this using the hand baggage gauge at the airport. Any items above these limits will have to be checked in. Please bear this in mind when packing to ensure that your checked baggage does not exceed the free baggage allowance.

Here's how much hand luggage you may carry on board:

Economy Class passengers: 1 item weighing up to 8 kg
Business Class passengers: 2 pieces up to 8 kg each  

A foldable garment baggage with the maximum dimensions of 57x54x15cm is also regarded as hand luggage.

In addition to your hand luggage you may take one personal item with a maximum size of 40x30x10cm (16x12x4in) into the passenger cabin, e.g.  one lady's handbag or one  laptop bag or one shoulder-strapped bag.   

Are you travelling with children up to 2 years of age?
Then you may take one of the following items on board:  

  • 1 baby basket or
  • 1 child car seat or
  • 1 fully collapsible stroller  (max. 10 kg)

If you require baby food for your infant during the flight or if you need medicine due to your health condition, please carry these items in your hand luggage or personal item. Our passengers with reduced mobility may take one pair of crutches or any other kind of prostheses into the passenger cabin.

Important:
Depending on the operating aircraft type and/or fulfilling safety requirements of national authorities, in exceptional cases the hand baggage allowance for our Business class passengers may be reduced to 1 piece of hand baggage only.


Hand luggage restrictions


Liquids
Liquids may only be carried on board in a resealable clear plastic bag.

Please make sure you observe the following rules, otherwise your liquids may be confiscated at the security checkpoint:

  • Liquids, gels and sprays must be held in individual containers not exceeding 100 ml (max. filling quantity as printed on container, not actual contents).
  • The individual containers must be placed in a resealable (e.g. "zip-top") clear plastic bag with max. 1 liter capacity.
  • Only one plastic bag is permitted per passenger.
  • Please present the plastic bag for separate screening at the security checkpoint.

Transfer via Vienna
Are you changing flights in Vienna? The above regulations apply worldwide. More details are available on the Vienna International Airport website.
Various additional restrictions may also apply, especially for duty free liquids purchased on board or at the airports on the individual legs of your journey.
The planned simplification for transport of liquids, aerosols and gels carried as hand luggage which should have been effective per 29. April 2011 has been postponed.

For flights from EU member states, Switzerland, Norway, Iceland, Canada (international airports), Malaysia (KUL), Croatia (DBV, PUY, RJK, SPU, ZAD, ZAG), Singapore (SIN) and international US airports following rules apply:  

Liquids, gels and aerosols purchased at airport shops or on board must be placed in a sealed, tamper-evident bag clearly labeled with the place and date of purchase. The sealed bag may not be opened until you have cleared security at your final destination.  

Any liquids, gels and aerosols purchased in other countries as mentioned above, will be confiscated at VIE.  Please observe the list of dangerous goods and prohibited items.

Free baggage allowance

If you purchase a ticket you have a certain free baggage allowance depending on the date of ticket issue, class of service and your routing.

Your free baggage allowance is based on the piece concept  -  it is reflected in your ticket by means of 'PC' and the max. amount of pieces: 1PC for 1 piece, 2PC for 2 pieces.

The following free baggage allowance is applicable to our scheduled flights, subject to specific regional exceptions:

Passenger category

 Economy Class

 Business Class

Adults and
children aged 2 years and older

 1 bag max. 23kg

 2 bags max. 32kg each

Children up to 2 years of age

 1 bag
max. 23kg
plus 1 fully collapsible buggy
(up to 10kg)

1 bag
max. 23kg
plus 1 fully collapsible buggy
(up to 10 kg)

* HON-Circle 
   members
  Senators
  STAR Gold
  Card holders

1 bag in addition
to the standard allowance
max. 23kg
plus 1 golf equipment, except on flights to/from/via USA, Canada

 1 bag in addition
to the standard allowance
max. 32kg
plus 1 golf equipment, except on flights to/from/via USA, Canada

* Frequent
  Travelers
  (FTL card)

2 bags max. 23kg each

2 bags max. 32kg each

* only applicable to  flights operated by Austrian Airlines Group 

Please observe:

  • In case of membership- or status cards we will consider this card which entitles you to the highest free baggage allowance. Cards are not combinable in this respect.
  • If you combine an Austrian Airlines flight with those of another carrier, please note that this airline's rules will also apply to Austrian flights if operating the longest or most significant part of the journey. Therefore we kindly recommend you to check your free baggage allowance stated on your ticket or on your booking confirmation.  In this case the weight concept might also be applicable - then your free bagggage allowance is based on the total baggage weight and the number of pieces is not restricted, e.g. 20K (for 20kg) 30K (for 30kg). 
  • According to US-DOT regulations, it is the first carrier stated on your ticket who defines the 
    baggage rules applicable to the entire journey.  

Excess baggage & sport equipment

EXCESS BAGGAGE

In case your baggage exceeds the permitted free baggage allowance, an excess baggage charge will be levied. All fees shown below are for a one-way trip and apply for journeys starting on Austrian Airlines.

The respective fee is based on the applicable free baggage allowance concept, which is reflected in your ticket or booking confirmation, and the issuance date of your ticket.

In addition a supplementary Excess Baggage Ticket Service Charge will be levied, the amount depends on the departure airport and varies between EUR 10,- and EUR 19,-. 

Please notify us in advance on tel. +43 (0)5 1766 1000 or by our contact form so we can reserve sufficient space, as acceptance is subject to space availability on the aircraft. 

Other rules and tariffs may apply on flights operated by our partner airlines (Codeshare). 

 
Excess baggage fees – piece concept 

The charge per piece depends on the number of pieces, its individual weight and dimensions and the issuance date of your ticket.  

Piece concept charges for tickets issued as of 15th January, 2013 

Following charges for baggage within the free bag allowance are applicable in case the maximum weight and/or dimensions per piece are exceeded: 

WEIGHT and DIMENSIONS   EUROPE IINTERCONTINENTAL 
ECONOMY CLASS    
max. 23kg and **exceeding 158 cm

EUR               100,-
USD/CAD      150,-

EUR            200,-
USD/CAD   300,-

24-32kg and max. 158 cm EUR                 50,-
USD/CAD        70,-
EUR            100,-
USD/CAD   150,- 
24-32kg and **exceeding 158 cm EUR              150,-
USD/CAD     220,-
EUR            300,-
USD/CAD   450,-
**33-45kg and max. 158 cm EUR              100,-
USD/CAD     150,-
 EUR           200,-
USD/CAD   300,-
**33-45kg and exceeding 158 cm EUR              200,-
USD/CAD     300,-
EUR            400,-
USD/CAD   600,-
BUSINESS CLASS
max. 32kg and **exceeding 158 cm EUR               100,-
USD/CAD      150,-
EUR            200,-
USD/CAD   300,-
**33-45kg  and max. 158cm EUR               100,-
USD/CAD      150,-
EUR            200,-
USD/CAD   300,-
**33-45kg and exceeding 158cm EUR               200,-
USD/CAD      300,-
EUR            400,-
USD/CAD   600,-

Following charges for additional pieces of baggage are applicable: 

WEIGHT AND DIMENSIONS   EUROPE   INTERCONTINENTAL
max. 23kg and max. 158 cm EUR              75,-
USD/CAD   100,-
EUR           150,-
USD/CAD  200,-
max. 23kg and **exceeding 158 cm  EUR            175,-
USD/CAD   250,- 
EUR           350,-
USD/CAD  500,-
 24-32kg and max. 158 cm EUR            125,-
USD/CAD   170,- 
EUR           250,-
USD/CAD  350,-
 24-32kg and **exceeding 158 cm EUR            225,-
USD/CAD   320,-
EUR           450,-
USD/CAD  650,- 
**33-45kg and max. 158 cm   EUR            175,-
USD/CAD   250,- 
EUR           350,-
USD/CAD  500,-
**33-45kg and exceeding 158 cm EUR            275,-
USD/CAD   400,- 
EUR           550,-
USD/CAD  800,-

** The transport of baggage exceeding the maximum single item weight of 
     32kg and/or the maximum dimensions of 158 cm is subject to special
     transport conditions and has therefore to be prenotified at the time of
     booking.

A reduced charge for the second bag on all flights to/from/via USA, Canada and Mexico is applicable to Economy Class passengers with a free bag allowance of 1 piece:

 2nd bag, max. 23kg and max. 158cm  EUR             75,-
USD/CAD  100,- 
Exception: between Canada and Great Britain EUR 50,- (CAD 100,-)  

Piece concept charges for tickets issued between 1st June 2012 and 14th January 2013

Excess baggage fees - weight concept 

The fee for 1 kg of excess baggage depends on your route. The countries are assigned to different zones. The respective charges can be found here.


SPORTS EQUIPMENT 

Are you travelling with sports equipment? Please notify us in advance via telephone +43 (0)5 1766 1000 or by our contact form so we can reserve sufficient space as acceptance depends on space availability in the aircraft compartment.

One set of ski- or snowboard equipment per person is free of charge on all flights operated by Austrian Airlines, except to/from/via USA and Canada.

Are you a HON-Circle Member, STAR Gold Card holder or Senator?
If so, you are granted 1 golf bag free of charge.

Sports equipment is part of your free baggage allowance if its size with respect to number and weight  is within the stated limits. If the transport of your sports equipment is exceeding your free baggage allowance, excess baggage charges are applicable:

  • according to the sports equipment charges provided your sporting equipment is on this list and lies within the respective definition
  • according to the piece concept charges as documented above in case you want to take another sporting equipment or its contents lies beyond the specific definition.  

If applicable, in addition to this a Ticket Service Charge will be levied, the amount depends on the departure airport.

Dangerous goods & prohibited articles

Dangerous goods

Dangerous goods are articles or substances which are capable of posing a risk to health, safety, property or the environment.

Special regulations are applicable for the transport of these goods.


Do not carry the following dangerous articles in your baggage or on your person:

  • Disabling devices, e.g. mace, pepper sprays or similar containing irritant or incapacitating substances.
  • Elektro shock weapons
  • "Strike anywhere" matches
  • Blue flame or "Cigar"lighters, lighter fuel or lighter refills
  • Liquid oxygen devices
  • Alcoholic beverages exceeding 70 % alcohol by volume
  • Explosives, e.g. fireworks, ammunition with explosive or incendiary projectiles
  • Flammable or spontaneously combustible liquids or solids, e.g. fuel white gas, paint, solvents, alcohol exceeding  80 % by volume, charcoal lighter.
  • Oxidizing material, e.g. stain, bleaches
  • Organic peroxides, e.g. hardener for fiberglass
  • Toxic substances, e.g. pesticides, insecticides
  • Infectious substances, e.g. diagnostic specimens
  • Radioactive material
  • Corrosive material, e.g. Mercury
  • Magnetized material 

 

The following dangerous goods may be carried under special transport conditions:

  • Aerosols
  • Alcoholic beverages
  • Ammunition
  • Avalanche rescue backpack
  • Battery powered wheelchairs/mobility devices
  • Camping stoves and fuel containers
  • Cardiac pacemaker
  • Cigarette lighters
  • Consumer electronic devices with fuel cell systems or lithium/lithium ion cells or batteries
  • Diving lamps
  • Dry Ice
  • Dry Shipper (Insulated packaging containing refrigerated liquid nitrogen)
  • Energy efficient light bulbs
  • Fuel cell systems
  • Heat producing articles
  • Hair curlers containing hydrocarbon gas
  • Life jacket
  • Lithium ion batteries
  • Matches
  • Medical oxygen
  • Medicinal or toilet articles
  • Mercury thermometer or barometer
  • Non-flammable, non toxic gas cylinders
  • Oxygen or air cylinders for medical use
  • Portable medical electronic devices
  • Radiopharmaceuticals 
  • Security-type equipment such as attaché cases or cash boxes/bags etc.
    incorporating dangerous goods, such as lithium batteries and/or pyrotechnic material


For details concerning the transport conditions click here.

Prohibited articles

The European Union defines articles in the Commission Regulation (EC) No 185/2010 of
04 March 2010, laying down measures for the implementation of the common basic standards on aviation security, which may not be transported in hand baggage or checked baggage:

Prohibited articles in hand luggage

Prohibited articles in hold (checked) baggage 

Customs

Import of meat, dairy products, etc.:

The EU has prohibited the import of meat and dairy products into the European Community unless they are submitted for veterinary control at a border inspection post – this is to contain the threat of foot and mouth disease and other infectious livestock diseases.