yourUpdate

Get your current flight information by SMS or e-mail

Even our aircraft can be affected by the cold winter months from time to time. Fog, ice and snow can lead to irregularities in our flight schedules.

To keep you right up-to-date if that is ever the case, Austrian is offering a new service with immediate effect, in the event that

  • a flight is delayed by over 30 minutes
  • there are gate changes at Vienna Airport
  • a flight is cancelled

you will automatically receive an SMS or e-mail containing details of the latest flight status, without the need to register on your part.

That means, no matter what airport you are departing for worldwide with Austrian Airlines, you’ll know in advance whether you’re going to need to adjust your travel plans. To make absolutely sure we can reach you quickly, please keep your Miles & More profile up-to-date, and enter a current mobile phone number or e-mail address.

Austrian keeps you well informed

Type of information Information channel When? Reqirement 
Flight status austrian.com
mobile & online
Immediately  none

Gate change
at Vienna Airport

SMS or e-mail* From 2 hours before departure Mobile phone number in your Miles & More profile
Delay more than 30 min. SMS or e-mail* Immediately Mobile phone number in your Miles & More profile or in your booking; passengers with a mobile boarding pass by SMS
Cancellation SMS or e-mail* Immediately Mobile phone number in your Miles & More profile or in your booking; passengers with a mobile boarding pass by SMS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*e-mailed if there is no mobile phone number available but an e-mail address exists.

Naturally our Service Centre and Airport Teams are also available to support you with help and advice.

Check your Flight Status or all Current Travel Alerts.

If you want to learn about the terms and conditions: Passenger Rights