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Update - Flight Irregularities

Get your latest flight information easily via text message or e-mail

To keep you right up-to-date in case of irregularities, myAustrian is offering service with immediate effect, in the event that...

  • ...a flight is delayed by over 30 minutes.
  • ...there are gate changes at Vienna Airport.
  • ...a flight is cancelled.

You will automatically receive an SMS or e-mail containing details of the latest flight status, without the need to register on your part.

That means, no matter what airport you are departing for worldwide with myAustrian, you’ll know in advance whether you’re going to need to adjust your travel plans. To make absolutely sure we can reach you quickly, please keep your Miles & More profile up-to-date, and enter a current mobile phone number or e-mail address.

The Update flight irregularity information is only available for myAustrian scheduled flights (flight numbers OS 0-999) and scheduled contingents on myAustrian Holidays flights (flight numbers OS 9000-9999).

myAustrian keeps you up to date with its Update Services
type of information information channel when? requirements
flight status austrian.com
mobile
online
immediately none
gate change at Vienna Airport SMS or
e-mail*
from 2 hours before departure mobile phone number in your Miles & More profile
delay more than 30 minutes SMS or
e-mail*
immediately mobile phone number in your Miles & More profile or in your booking
passengers with a mobile boarding pass by SMS
cancellation SMS or
e-mail*
immediately Mobile phone number in your Miles & More profile or in your booking
passengers with a mobile boarding pass by SMS
*e-mailed if there is no mobile phone number available but an e-mail address exists.

Naturally our Service Center and Airport Teams are also available to support you with help and advice.

Check your Flight Status or all Current Travel Alerts.

If you want to learn about the terms and conditions vistit the page Passenger Rights