Worldwide Numbers

 

 Country

 Number

 Opening hours

Austria 

 +43 5 1766 1000

 MO-SU 08:00-20:00 lt AT  

Belarus

 +375-17 2 900 900

MO-FR 08:00-20:00 lt BY

SA-SU 09:00 - 17:30 lt BY

Belgium

 +32 (0) 642 25 79

 MO-SU 08:00-20:00 lt BE  

Bulgaria

+35-92-806-0001

MO-FR 08:30-17:00 lt BG

SA-SU 08.00-16.30 lt BG (service in ENG only)

Czech Republik

+420 227 231 231

MO-FR 08:30-17:00 lt CZ

China

+86 (0) 4008 810 770

MO-SU 09:00-19:00 lt PEK

Croatia

+385-1-6265900

MO-FR 08.00 -16.30 

SA-SU 08.00-16.30 lt CR (service in ENG only)

Denmark

+45 70 113 000

MO-FR 08:00-18:30 lt DK

Estonia

+371 6 7507700

MO-FR 08.00-20.00  lt EE

SA-SU 09.00-17.30  lt EE

Finland    

 +358 20 79 59 010

 MO-FR 09:00-19:30 lt FI

France

 +33 (0) 820 816 816

  MO-FR 08:00-19:00 lt FR

SA-SU 08:00-16:30 lt FR  

Germany

 +49 (0) 695 060 05 98
 +49 (0) 695 060 05 99 (Fax)

MO-SU 08:00-20:00 lt DE

Greece    

 +30 801 11 26026  

 MO-SU 09:00-21:00 lt GR 

Hungary

+36 1 4119940  

MO-FR 08:30 - 17:00 lt HU

Israel

 1-80-937-1-937

  SU-TH 08:30 - 17:00 lt IL

Italy

 +39 (0) 2 896 342 96

  MO-SU 08:00 - 20:00 lt IT

Japan

 0120-961-786 (Free Dial)  

 +81 (0) 3-4455-6407 (from overseas)

 MO-SU 07:00-20:00 lt JP

Latvia

+371 6 7507700

MO-FR 08.00-20.00  lt LV

SA-SU 09.00-17.30  lt LV   

Lithuania

+370 5 2105030

MO-FR 08.00-20.00  lt LT

SA-SU 09.00-17.30  lt LT  

Netherlands

 +31 (0) 900 265 89 20  

 MO-SU 08:00-20:00 lt NL  

Norway

 +47 815 21 052

MO-FR 08:00-18:30 lt NO   

Poland

+48-22-5203420

MO-FR 08:30-17:00 lt PL

SA-SU 08.00-16.30 lt PL (service in ENG only) 

Russia

 +7 (0) 495 995-0-995

 MO-FR 09.00 - 21.00 lt MOW

 SA-SU 10.00 - 18.30 lt MOW

Serbia    

+381-11-3248077

MO-FR 08:30-17:00 lt RS

SA-SU 08.00-16.30 lt RS (service in ENG only)  

Slovakia

+421 2 49402100

MO-FR 08:30-17:00 lt SK

Slovenia

+386-1-2443060

MO-FR 07.00-19.00 lt SI

SA-SU 08.00-16.30 lt SI   

Spain

 +34 (0) 902 551 257

 MO-SU 08:00-20:00 lt ES

Sweden

 +46 770 82 73 73

 MO-FR 08:00-18:30 lt SE

Switzerland

 +41 (0) 44 286 80 88 

 MO-SU 08:00-20:00 lt CH

Turkey

 +90-212-354-88-67

 MO-FR 09:00-18:00 lt IST 

Ukraine

0800 300049, 492(MTS/Kyivstar)

MO-FR 08:00-20:00 lt UA

SA-SU 09:00 - 17:30 lt UA

United Kingdom

 0870 1 24 26 25 (within the UK only)

 MO-SU 08:00-18:30 lt UK

USA   

800-843-0002 *

MO-FR 08:00-20:00 ET

SA 08:00-18:00 ET  

 

* For hearing and speech impaired customers please dial 711

Internet Helpdesk

Country      Number  Opening hours

 Austria

 +43 (0)5 1766 1001

 Mon-Sun: 08:00-20:00

 Worldwide

 +43 (0)5 1766 1061

 Mon-Sun: 07:00-19:00 (lct Austria)