Current Travel Alerts

Travel Alerts

Please review the information below for conditions which may affect your travel plans. Active travel policies will also appear below as needed.

Prohibition of transport of lithium-powered means of transportation

Passengers are not permitted to carry lithium-powered means of transportation (lithium-powered personal devices) in their check-in or carry-on luggage on board of the aircraft. This regulation is independent of the devices' battery performance.

Such means of transportation include e.g.:

  • Hoverboards
  • Mini-Segways
  • Airwheels and Solowheels
  • Luggagescooter
  • Electric bicycles with lithium batteries

FAA advise not to use Samsung Galaxy Note 7 devices on planes

Austrian Airlines prohibits the use of Samsung Galaxy Note 7 on board its aircraft for security reasons. The phone has to be completely switched off and may not be charged. This was decided in close coordination with the authorities. This guideline applies to all flights in the Lufthansa Group.

Passport checks on European flights

We would like to inform you that passport checks on European flights, also within the Schengen area, can occur. Therefore, delays during boarding and disembarkation are possible.

Passengers should carry a valid travel document, in particular on flights to Germany, France and Belgium. A travel document is a passport or, when traveling within the EU, a valid identity card - the driver's license is not a travel document!

Thank you for your support.

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For assistance, please choose from the following reservation numbers:
Austria: +43 5 1766 1000
Outside Austria: please see our Worldwide Reservations Numbers page