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Current Travel Alerts

Travel Alerts
Please review the information below for conditions which may affect your travel plans. Active travel policies will also appear below as needed.

Strike of the Italian Air Traffic Control Service on 23rd July cancelled

The strike of the Italian Air Traffic Control Services that was announced on short notice has been cancelled, again on very short notice.
However, due to the huge planning impact the prior decision to cancel some flights of Austrian Airlines can unfortunately not be withdrawn. We regret the inconveniences caused by the decisions of the Italian Air Traffic Services.

Cancellation:
OS501 / OS502 Vienna – Rome – Vienna
OS531 / OS532 Vienna – Florence – Vienna

The Customer Service Center, telephone no. +43 (0)5 1766 1000 (open from 0600 to 2000h) will make all efforts to find alternatives and do individual rebooking’s.

Flights to Turkey

Based on last available information the political situation has stabilized in Turkey. As of Sunday, 17 July, Austrian Airlines has therefore returned to normal operation with flights to Turkey.

For upcoming flights to Turkey we offer customers the possibility to rebook their flight to Turkey one time free of charge. This applies to flights until July 31, 2016 and for all tickets issued until 15 July. The new journey can be commenced until 31 October 2016. Surcharges for more expensive flights are possible. For the current week until 24 July 2016 Austrian Airlines also offers free cancellation for all Turkey flights. We ask our customers to do their rebooking at the same place where the ticket was purchased, for example in the travel agency. If you have purchased your ticket on austrian.com or myHolidays.austrian.com, please contact our call center at 0820 320 321 for rebooking issues. Our call center is available Mon-Fri 8:00-19:00 and Sat-Sun 08:00-16:30.

Austrian Airlines wishes you a pleasant flight.

Passport checks on European flights

We would like to inform you that passport checks on European flights, also within the Schengen area, can occur. Therefore, delays during boarding and disembarkation are possible.
Passengers should carry a valid travel document, in particular on flights to Germany, France and Belgium. A travel document is a passport or, when traveling within the EU, a valid identity card - the driver's license is not a travel document!
Thank you for your support.

Before you leave for the airport, please check on our website whether your flight will depart on time: current departures and arrivals

Get online information about the status of your Austrian flight: Check flight status

Get your latest flight information easily via text message or e-mail: check updates

For assistance, please choose from the following reservation numbers:

Austria: +43 5 1766 1000
Outside Austria: please see our Worldwide Reservations Numbers page