Pentru o informare completa, chiar in timpul calatoriei, Austrian va ofera serviciul "yourUpdate", acesta va poate fi de folos in urmatoarele situatii: 

  • zborul are o intarziere mai mare de 30 minute
  • se modifica poarta de imbarcare in aeroportul din Viena (pentru membrii M&M)
  • zborul este anulat

se va trasnsmite automat un SMS sau e-mail catre dvs, cu toate detalile despre zborul dvs. 

 

Pentru a verifica daca zborul dumneavoastra va decola conform programului va rugam verificati informatiile de mai jos. Pentru asistenta si informatii suplimentare ne puteti contacta la urmatoarele numere de telefon: 

Inainte de a pleca catre aeroport, va rugam verificati pe situl nostru daca zborul d-voastra decoleaza conform programului initial : Current departures and arrivals

Austrian Airlines to resume flights from and to Tel Aviv again

On the basis of the most up-to-date information we have available and our own assessment of the local security situation, Austrian Airlines has resumed
its flights from and to Ben Gurion International Airport in stages with the course OS 857 from Vienna and OS 858 from Tel Aviv. Due to operational reasons the flights OS859 and OS860 had to be cancelled until July 31
. We will try to rebook our passengers within the Lufthansa Group.

Passengers affected by the cancellations are able to rebook or refund their flights, free of charge. In the case of a change in booking the Austrian Service Center can be contacted by phone +43 (0) 5 1766 1000 (Mon–Sun, 08:00 am-08:00 pm). Passengers, who have booked via a tour operator or travel agency are kindly asked to contact the tour operator/travel agency where the booking was made.

We regret the inconvenience experienced by our customers due to the temporary cancellation of our flight operations. However, the safety of our passengers is our highest priority. Austrian Airlines continuously evaluates the security situation for the entire route network in close coordination with the responsible authorities.

It is with relief that we are able to return to scheduled service on the routes to Tel Aviv. For operational reasons, however, this will require a few days.

Flights to and from the Ukraine and Russia

Due to the increased security situation and the long-range closure of the airspace Austrian Airlines cancels its flights from and to Kharkiv and Dnipropetrovsk in the Ukraine until and including August 5th, 2014. The flight program to other destinations in the Ukraine and Russia will operate as planned. Austrian Airlines will continue to fly widely around the eastern Ukrainian airspace. Austrian Airlines is in constant contact with the authorities and airports and evaluates the situation continually. As long as the conflict in eastern Ukraine is going on and the airspace around Kharkiv and Dnipropetrovsk remains closed, the resumption of the flights to the two Ukrainian destinations is unlikely.  

Passengers affected by the cancellations are able to rebook or refund their flights, free of charge. In the case of a change in booking the Austrian Service Center can be contacted by phone +43 (0) 5 1766 1000 (Mon–Sun, 08:00 am-08:00 pm). Passengers, who have booked via a tour operator or travel agency are kindly asked to contact the tour operator/travel agency where the booking was made.

Lucrări de constructie la autostrada A4

Din cauza lucrărilor de construcție ale Asfinag la autostrada A4 către Aeroportul din Viena, pot avea loc întârzieri pe traseu începând cu data de 23 aprilie 2014. De aceea vă rugăm să plecați din timp către aeroport.

Suspendarea temporară a zborurilor spre/dinspre Tripoli

Din cauza incidentelor survenite la Aeroportul International din Tripoli din 21.03.2014, ce au condus la închiderea temporară a aeroportului, Austrian Airlines nu oferă momentan zboruri către Tripoli. Evaluăm situația constant însa nu s-a ajuns deocamdată la o decizie finală, astfel, nu putem redeschide zborurile către/dinspre această destinație. Suntem în contact permanent cu autoritățile responsabile și vom reveni asupra deciziei în funcție de rezultatele evaluarii.
Ne pare rău pentru eventualele inconveniente cauzate de această situație