Current Travel Alerts

Travel Alerts

Please review the information below for conditions which may affect your travel plans. Active travel policies will also appear below as needed.

Samsung Galaxy Note7 banned on all flights

Several authorities - including those in the U.S.A., Canada or Hong Kong - have banned the Samsung Galaxy Note 7 from board for safety reasons. Based on these decisions, Austrian Airlines has prohibited this phone on all flights. The phone must not be carried on board, hand baggage or checked baggage. Austrian Airlines does not provide any storage facilities, so we ask all our passengers not to take the phone on board. In other case boarding will be denied. Samsung has already started a recall action for this device.

Prohibition of transport of lithium-powered means of transportation

Passengers are not permitted to carry lithium-powered means of transportation (lithium-powered personal devices) in their check-in or carry-on luggage on board of the aircraft. This regulation is independent of the devices' battery performance.

Such means of transportation include e.g.:

  • Hoverboards
  • Mini-Segways
  • Airwheels and Solowheels
  • Luggagescooter
  • Electric bicycles with lithium batteries

Passport checks on European flights

We would like to inform you that passport checks on European flights, also within the Schengen area, can occur. Therefore, delays during boarding and disembarkation are possible.

Passengers should carry a valid travel document, in particular on flights to Germany, France and Belgium. A travel document is a passport or, when traveling within the EU, a valid identity card - the driver's license is not a travel document!

Thank you for your support.

Before you leave for the airport, please check on our website whether your flight will depart on time: current departures and arrivals

Get online information about the status of your Austrian flight: Check flight status

Get your latest flight information easily via text message or e-mail: check updates

For assistance, please choose from the following reservation numbers:
Austria: +43 5 1766 1000
Outside Austria: please see our Worldwide Reservations Numbers page