Service Charges

Ticket Service Charge for Online Bookings

Ticket Service Charges for Online Bookings:
Country of Issue Europe All Other Countries
AUSTRIA up to EUR 10¹
Albania

ALL 0

Armenia

AMD 0

Australia

AUD 0

Azerbaijan

AZN 0

Belarus BYR 0
Belgium

EUR 0

Bosnia Herzegovina

BAM 0

Bulgaria

BGN 0

Canada

CAD 0

China

CNY 0

Croatia

HRK 0

Cyprus

EUR 0

Czech Republic

CZK 0

Denmark

DKK 0

Egypt

EGP 0

Finland EUR 10
France

EUR 0

Germany

EUR 0

Greece

EUR 0

Hong Kong HKD 0
Hungary

HUF 0

India

INR 0

Iran IRR 0
Iraq

IQD 0

Israel

ILS 0

Italy

EUR 0

Japan

JPY 0

Jordan

JOD 0

Kazakhstan

KZT 0

Kosovo

EUR 0

Latvia EUR 0
Lithuania EUR 0
Luxembourg EUR 0
Lybia

LYD 0

Macedonia

MKD 0

Malta EUR 0
Moldova

MDL 0

Montenegro

EUR 0

Netherlands

EUR 10

Norway

NOK 0

Poland

PLN 0

Portugal EUR 5
Romania

RON 0

Russia

RUB 0

Serbia

RSD 0

Slovakia

EUR 10

Slovenia

EUR 0

Spain

EUR 5

Sweden

SEK 0

Switzerland

up to CHF 30

Syria SYP 0
Thailand

 THB 0

Turkey

TRY 0

Ukraine

USD 0

United Arab Emirates

AED 0

United Kingdom

GBP 0

United States

USD 0



¹ payment method Direct E-Banking EUR 0
for corporate rates different TSC might occur

Ticket Service Charge for Bookings at Call Centre, City or Airport Offices

Ticket Service Charge for Bookings at Call Center, City or Aiport Office:
Country of Issue Europe All Other Countries
AUSTRIA EUR 45
Albania EUR 30 for Economy Class
EUR 60 for Business Class
EUR 45 for Economy Class
EUR 90 for Business Class
Armenia EUR 40 EUR 50
Australia  AUD ?  AUD ?
 Azerbaijan  EUR 30
 EUR 50 for C-,D-,J-,Z-,P-Class
 EUR 50
 EUR 70 for C-,D-,J-,Z,P-Class
Belarus EUR 20 for Economy Class
EUR 40 for Business Class
EUR 30 for Economy Class
EUR 60 for Business Class
Belgium EUR 30 EUR 40
Bosnia Herzegovina EUR 25 EUR 40
Bulgaria EUR 30 for Economy Class
EUR 75 for Business Class
EUR 50 for Economy Class
EUR 75 for Business Class
Canada CAD 30
 China  CNY 380  CNY 380
 Croatia  EUR 30
 EUR 50 for C-,D-,J-,Z-,P-Class
 EUR 50
 EUR 75 for C-,D-,J-,Z-,P-Class
 Cyprus  EUR 40  EUR 65
Czech Republic CZK 750 CZK 1000
Denmark DKK 250 DKK 400
Egypt EGP 120 for Economy Class
EGP 250 for Business Class
 Finland  EUR 30  EUR 35
France EUR 10 for Economy Class
EUR 20 for Business Class
 Germany  EUR 30  EUR 45
Greece EUR 30 EUR 45
 Hong Kong  HKD ?  HKD ?
Hungary HUF 8400
 India  INR ?  INR ?
Italy EUR 15
 Iran  IRR ?  IRR ?
Iraq EUR 45
Israel USD 50 for Economy Class
USD 100 for Business Class
USD 100 for Economy Class
USD 150 for Business Class
Japan JPY 2100 for Economy Class
JPY 4200 for Business Class
 Jordan    
Kazachstan USD 50 for Economy Class
USD 75 for Business Class
Kosovo EUR 40 EUR 50
 Latvia  LVL 10  LVL 25
Lithuania LTL 50 LTL 100
 Luxemburg  EUR ?  EUR ?
 Lybia  LYD ?  LYD ?
 Malta  EUR 25  EUR 35
Macedonia EUR 30 for Economy Class
EUR 60 for Business Class
EUR 60 for Economy Class
EUR 100 for Business Class
Moldavia EUR 40 for Economy Class
EUR 75 for Business Class
EUR 50 for Economy Class
EUR 75 for Business Class
Montenegro EUR 40
Netherlands EUR 22 EUR 32
Norway NOK 250 NOK 400
Poland PLN 200
 Portugal  EUR ?  EUR ?
Romania EUR 40 for Economy Class
EUR 75 for Business Class
EUR 50 for Economy Class
EUR 75 for Business Class
Russia EUR 35 for Economy Class
EUR 50 for Business Class
EUR 50 for Economy Class
EUR 80 for Business Class
Serbia EUR 40 EUR 50
Slovakia EUR 23
 Slovenia  EUR 30
 EUR 50 for C-,D-,J-,Z-,P-Class
 EUR 50
 EUR 75 for C-,D-,J-,Z-,P-Class
 Spain  EUR 27
 EUR 37 for C-,D-,J-,Z-,P-,Y-Class
 EUR 47
 EUR 67 for C-,D-,J-,Z-,P-,Y-Class
Sweden SEK 250 SEK 500
Switzerland CHF 40 CHF 90
 Syria  SYP 2000
 SYP 4000 for C-,D-,J-,Z-,P-Class
 SYP 3500
 SYP 7000 for C-,D-,J-,Z-,P-Class
 Thailand  THB ?  THB ?
Turkey EUR 25 for Economy Class
EUR 50 for Business Class
EUR 50 for Economy Class
EUR 100 for Business Class
Ukraine USD 60 for Economy Class
USD 80 for Business Class
 United Arab Emirates  AED ?  AED ?
United Kingdom GBP 15
United States USD 50

Worldwide Service Charges

Country of Issue Rebooking/
Revalidation
Refund Reissue Excess Baggage
Austria EUR 15¹
EUR 35
EUR 35² EUR 15¹
EUR 35³
EUR 15
Albania EUR 30 EUR 0 EUR 30 EUR 15
Armenia AMD 0 AMD 0 AMD 5000 EUR 15
Azerbaijan EUR 0 EUR 0 EUR 0 EUR 0
Belarus EUR 0 EUR 0 EUR 20 EUR 15
Belgium EUR 35 EUR 0 EUR 35 EUR 10
Bosnia Herzegovina EUR 0 EUR 0 EUR 30 EUR 15
Bulgaria EUR 0 EUR 0 EUR 30 EUR 15
Canada CAD 0 CAD 0 CAD 20 CAD 20
Croatia EUR 0 EUR 0 EUR 30 EUR 10
Cyprus EUR 0 EUR 0 EUR 35 EUR 15
Czech Republic CZK 0 CZK 0 CZK 0 EUR 15
Denmark EUR 0 EUR 0 EUR 0 EUR 15
Egypt EUR 0 EUR 0 EUR 0 EUR 0
Finland EUR 0 EUR 0 EUR 25 EUR 10
France EUR 15¹
EUR 35
EUR 0 EUR 15¹
EUR 35
EUR 15
Germany EUR 0 EUR 0 EUR 0 EUR 15
Greece EUR 0 EUR 0 EUR 20 EUR 15
Hungary HUF 0 HUF 0 HUF 3.500 EUR 15
India EUR 0 EUR 0 EUR 0 EUR 15
Iran USD 75¹ USD 0 USD 25³ USD 0
Iraq USD 0 USD 0 USD 0 USD 20
Israel USD 0 USD 0 USD 75⁴ USD 15
Italy EUR 0 EUR 0 EUR 0 EUR 10
Japan JPY 0¹
JPY 2.100
JPY 4.200 for J-, C-, D-, Z-, P-Class
JPY 0 JPY 0¹
JPY 2.100
JPY 4.200 for J-, C-, D-, Z-, P-Class
EUR 15
Kazakhstan EUR 0 EUR 0 EUR 0 EUR 15
Latvia EUR 0 EUR 0 EUR 0 EUR 10
Lithuania EUR 0 EUR 0 EUR 0 EUR 15
Luxembourg EUR 35 EUR 0 EUR 35 EUR 10
Macedonia EUR 0 EUR 0 EUR 30 EUR 15
Moldova EUR 0 EUR 0 EUR 35 EUR 15
Montenegro EUR 0 EUR 0 EUR 30 EUR 15
Netherlands EUR 35 EUR 0 EUR 35 EUR 10
Norway EUR 0 EUR 0 EUR 0 EUR 15
Poland PLN 0 PLN 0 PLN 0 PLN 80
Portugal EUR 0 EUR 0 EUR 0 EUR 0
Romania EUR 15¹
EUR 35
EUR 0 EUR 15¹
EUR 35
EUR 15
Russia EUR 0 EUR 0 EUR 0 EUR 15
Serbia EUR 30⁵ EUR 0 EUR 30⁵ EUR 15
Slovakia EUR 10 EUR 0 EUR 23 EUR 15
Slovenia EUR 0 EUR 0 EUR 30 EUR 10
Spain EUR 0 EUR 0 EUR 0 EUR 15
Sweden EUR 0 EUR 0 EUR 0 EUR 15
Switzerland CHF 20¹
CHF 50
CHF 0 CHF 20¹
CHF 50
EUR 15
Syria SYP 500 SYP 0 SYP 500 SYP 0
Turkey EUR 25 EUR 0 EUR 25 EUR 10
Ukraine USD 50³ USD 0 USD 0 USD 15
United Arab Emirates AED 75 AED 0 AED 100 AED 75
United Kingdom GBP 0 GBP 0 GBP 10 GBP 10
USA USD 0 USD 0 USD 0 USD 0

¹ online rebooking on austrian.com
² Austria only: No service charge will be levied for the refund if the refund is made for reasons outside the sphere of the passenger.
³ if tickets were bought online but rebooked/reissued offline
 for tickets not booked at Austrian, but rebooked/reissued at Austrian
fee applies for Rebooking/Revalidation/Reissue at Belgrade Nikola Tesla Service desk  

Should you have further questions regarding our Service Charges, please contact our Internet Helpdesk at +43 5 1766 1001.

OPC

For payments by credit card and PayPal an additional price per ticket (OPC) is collected, if your journey commences in one of the following countries: Germany (DE), Switzerland (CH), Belgium (BE), Netherlands (NL) or Great Britain (GB). The OPC percentage amounts to 1.65 % based on the ticket total and is uniform across all below mentioned points of origin. The capping amounts are listed below.
Point of Origin  DE CH BE NL GB
OPC 1.65 % of Ticket Total / Maximum EUR 25 (CHF 30 / GBP 20)


No additional OPC will be collected on bookings of insurance policies, seat reservations or in the context of re-bookings. Tickets for infants (younger than 2 years) and Miles & More Reward tickets are excluded from the OPC.

In the case of a cancellation, the OPC is non-refundable.