We are using cookies
We use cookies to enable us to offer you the best possible service. Amongst other data, these store your language setting and flight search request. As well as this, data may be collected and evaluated for statistical purposes to optimise our website and for online marketing purposes. Please click on ‘Accept and close’ to agree to the usage of cookies and hide this message permanently. Click on ‘Further information’ to be given instructions on how to deactivate cookies, or descriptions of the cookies being used.
Further information
Accept and close

Service Charges

Ticket Service Charge for Online Bookings

Ticket Service Charges for Online Bookings:
Country of Issue Europe All Other Countries
AUSTRIA up to EUR 10¹
Albania

ALL 0

Armenia

AMD 0

Australia

AUD 0

Azerbaijan

AZN 0

Belarus BYR 0
Belgium

EUR 0

Bosnia Herzegovina

BAM 0

Bulgaria

BGN 0

Canada

CAD 0

China

CNY 0

Croatia

HRK 0

Cyprus

EUR 0

Czech Republic

CZK 0

Denmark

DKK 0

Egypt

EGP 0

Finland EUR 10
France

EUR 0

Germany

EUR 0

Greece

EUR 0

Hong Kong HKD 0
Hungary

HUF 0

India

INR 0

Iran IRR 0
Iraq

IQD 0

Israel

ILS 0

Italy

EUR 0

Japan

JPY 0

Jordan

JOD 0

Kazakhstan

KZT 0

Kosovo

EUR 0

Latvia EUR 0
Lithuania EUR 0
Luxembourg EUR 0
Lybia

LYD 0

Macedonia

MKD 0

Malta EUR 0
Moldova

MDL 0

Montenegro

EUR 0

Netherlands

EUR 10

Norway

NOK 0

Poland

PLN 0

Portugal EUR 5
Romania

RON 0

Russia

RUB 0

Serbia

RSD 0

Slovakia

EUR 10

Slovenia

EUR 0

Spain

EUR 5

Sweden

SEK 0

Switzerland

up to CHF 30

Syria SYP 0
Thailand

 THB 0

Turkey

TRY 0

Ukraine

USD 0

United Arab Emirates

AED 0

United Kingdom

GBP 0

United States

USD 0



¹ payment method Direct E-Banking EUR 0
for corporate rates different TSC might occur

Ticket Service Charge for Bookings at Call Centre, City or Airport Offices

Ticket Service Charge for Bookings at Call Center, City or Aiport Office:
Country of Issue Europe All Other Countries
AUSTRIA EUR 45
Albania EUR 30 for Economy Class
EUR 60 for Business Class
EUR 45 for Economy Class
EUR 90 for Business Class
Armenia EUR 40 EUR 50
Australia  AUD ?  AUD ?
 Azerbaijan  EUR 30
 EUR 50 for C-,D-,J-,Z-,P-Class
 EUR 50
 EUR 70 for C-,D-,J-,Z,P-Class
Belarus EUR 20 for Economy Class
EUR 40 for Business Class
EUR 30 for Economy Class
EUR 60 for Business Class
Belgium EUR 30 EUR 40
Bosnia Herzegovina EUR 25 EUR 40
Bulgaria EUR 30 for Economy Class
EUR 75 for Business Class
EUR 50 for Economy Class
EUR 75 for Business Class
Canada CAD 30
 China  CNY 380  CNY 380
 Croatia  EUR 30
 EUR 50 for C-,D-,J-,Z-,P-Class
 EUR 50
 EUR 75 for C-,D-,J-,Z-,P-Class
 Cyprus  EUR 40  EUR 65
Czech Republic CZK 750 CZK 1000
Denmark DKK 250 DKK 400
Egypt EGP 120 for Economy Class
EGP 250 for Business Class
 Finland  EUR 30  EUR 35
France EUR 10 for Economy Class
EUR 20 for Business Class
 Germany  EUR 30  EUR 45
Greece EUR 30 EUR 45
 Hong Kong  HKD ?  HKD ?
Hungary HUF 8400
 India  INR ?  INR ?
Italy EUR 15
 Iran  IRR ?  IRR ?
Iraq EUR 45
Israel USD 50 for Economy Class
USD 100 for Business Class
USD 100 for Economy Class
USD 150 for Business Class
Japan JPY 2100 for Economy Class
JPY 4200 for Business Class
 Jordan    
Kazachstan USD 50 for Economy Class
USD 75 for Business Class
Kosovo EUR 40 EUR 50
 Latvia  LVL 10  LVL 25
Lithuania LTL 50 LTL 100
 Luxemburg  EUR ?  EUR ?
 Lybia  LYD ?  LYD ?
 Malta  EUR 25  EUR 35
Macedonia EUR 30 for Economy Class
EUR 60 for Business Class
EUR 60 for Economy Class
EUR 100 for Business Class
Moldavia EUR 40 for Economy Class
EUR 75 for Business Class
EUR 50 for Economy Class
EUR 75 for Business Class
Montenegro EUR 40
Netherlands EUR 22 EUR 32
Norway NOK 250 NOK 400
Poland PLN 200
 Portugal  EUR ?  EUR ?
Romania EUR 40 for Economy Class
EUR 75 for Business Class
EUR 50 for Economy Class
EUR 75 for Business Class
Russia EUR 35 for Economy Class
EUR 50 for Business Class
EUR 50 for Economy Class
EUR 80 for Business Class
Serbia EUR 40 EUR 50
Slovakia EUR 23
 Slovenia  EUR 30
 EUR 50 for C-,D-,J-,Z-,P-Class
 EUR 50
 EUR 75 for C-,D-,J-,Z-,P-Class
 Spain  EUR 27
 EUR 37 for C-,D-,J-,Z-,P-,Y-Class
 EUR 47
 EUR 67 for C-,D-,J-,Z-,P-,Y-Class
Sweden SEK 250 SEK 500
Switzerland CHF 40 CHF 90
 Syria  SYP 2000
 SYP 4000 for C-,D-,J-,Z-,P-Class
 SYP 3500
 SYP 7000 for C-,D-,J-,Z-,P-Class
 Thailand  THB ?  THB ?
Turkey EUR 25 for Economy Class
EUR 50 for Business Class
EUR 50 for Economy Class
EUR 100 for Business Class
Ukraine USD 60 for Economy Class
USD 80 for Business Class
 United Arab Emirates  AED ?  AED ?
United Kingdom GBP 15
United States USD 50

Worldwide Service Charges

Worldwide Service Charges:
Country of Issue Rebooking/
Revalidation
Refund Reissue Excess Baggage

Albania

EUR 30

EUR 0

EUR 30

EUR 15

Armenia

EUR 0

EUR 0

EUR 10

EUR 15

Austria

EUR 15¹
EUR 35

EUR 35²

EUR 15¹
EUR 35³

EUR 15

Azerbaijan

EUR 0

EUR 0

EUR 0

EUR 0

Belarus

EUR 0

EUR 0

EUR 20

EUR 15

Belgium

EUR 35

EUR 0

EUR 35

EUR 10

Bosnia Herzegovina

EUR 0

EUR 0

EUR 30

EUR 15

Bulgaria

EUR 0

EUR 0

EUR 30

EUR 15

Canada

CAD 0

CAD 0

CAD 20

CAD 20

Croatia

EUR 0

EUR 0

EUR 30

EUR 10

Cyprus

EUR 0

EUR 0

EUR 35

EUR 15

Czech Republic

CZK 0

CZK 0

CZK 0

EUR 15

Denmark

EUR 0

EUR 0

EUR 0

EUR 15

Egypt

EUR 0

EUR 0

EUR 0

EUR 0

Finland

EUR 0

EUR 0

EUR 25

EUR 10

France

EUR 15¹
EUR 35

EUR 0

EUR 15¹
EUR 35

EUR 15

Germany

EUR 0

EUR 0

EUR 0

EUR 15

Greece

EUR 0

EUR 0

EUR 20

EUR 15

Hungary

HUF 0

HUF 0

HUF 3.500

EUR 15

India

EUR 0

EUR 0

EUR 0

EUR 15

Iran

USD 75¹

USD 0

USD 25³

USD 0

Iraq

USD 0

USD 0

USD 0

USD 20

Israel

USD 0

USD 0

USD 75⁴

USD 15

Italy

EUR 0

EUR 0

EUR 0

EUR 10

Japan

JPY 0¹
JPY 2.100
JPY 4.200 for J-, C-, D-, Z-, P-Class

JPY 0

JPY 0¹
JPY 2.100
JPY 4.200 for J-, C-, D-, Z-, P-Class

EUR 15

Kazakhstan

EUR 0

EUR 0

EUR 0

EUR 15

Latvia

EUR 0

EUR 0

EUR 0

EUR 10

Lithuania

EUR 0

EUR 0

EUR 0

EUR 15

Luxembourg

EUR 35

EUR 0

EUR 35

EUR 10

Macedonia

EUR 0

EUR 0

EUR 30

EUR 15

Moldova

EUR 0

EUR 0

EUR 35

EUR 15

Montenegro

EUR 0

EUR 0

EUR 30

EUR 15

Netherlands

EUR 35

EUR 0

EUR 35

EUR 10

Norway

EUR 0

EUR 0

EUR 0

EUR 15

Poland

PLN 0

PLN 0

PLN 0

PLN 80

Portugal

EUR 0

EUR 0

EUR 0

EUR 0

Romania

EUR 15¹
EUR 35

EUR 0

EUR 15¹
EUR 35

EUR 15

Russia

EUR 0

EUR 0

EUR 35

EUR 15

Serbia

EUR 30⁵

EUR 0

EUR 30⁵

EUR 15

Slovakia

EUR 10

EUR 0

EUR 23

EUR 15

Slovenia

EUR 0

EUR 0

EUR 30

EUR 10

Spain

EUR 0

EUR 0

EUR 0

EUR 15

Sweden

EUR 0

EUR 0

EUR 0

EUR 15

Switzerland

CHF 20¹
CHF 50

CHF 0

CHF 20¹
CHF 50

EUR 15

Syria

SYP 500

SYP 0

SYP 500

SYP 0

Turkey

EUR 25

EUR 0

EUR 25

EUR 10

Ukraine

USD 50³

USD 0

USD 50

USD 15

United Arab Emirates

AED 75

AED 0

AED 100

AED 75

United Kingdom

GBP 10¹

GBP 0

GBP 10¹

GBP 10

USA

USD 0

USD 0

USD 0

USD 0


¹ online rebooking on austrian.com
² Austria only: No service charge will be levied for the refund of taxes and charges, if the refund is made for reasons outside the sphere of the passenger.
³ if tickets were bought online but rebooked/reissued offline
 for tickets not booked at Austrian, but rebooked/reissued at Austrian
fee applies for Rebooking/Revalidation/Reissue at Belgrade Nikola Tesla Service desk  

Should you have further questions regarding our Service Charges, please contact our Internet Helpdesk at +43 5 1766 1001.