Service charges worldwide

Ticket service charge for online bookings

AUSTRIA

Online Booking

Charge

Booking class: B, Y, C, D, J, P, Z

All other fares & red|ticket combinations

EUR10

EUR 5

Payment method: Direct E-Banking EUR 0
Payment method: Cash EUR 45


Country of Origin Europe All other countries
Albania EUR 0 EUR 0
Armenia EUR 0 EUR 0
Australia AUD 0 AUD 0
Azerbaijan EUR 0 EUR 0
Belarus EUR 0 EUR 0
Bosnia Herzegovina EUR 0 EUR 0
Bulgaria EUR 0 EUR 0
Canada CAD 0 CAD 0
China EUR 0 EUR 0
Croatia EUR 0 EUR 0
Cyprus EUR 0 EUR 0
Czech Republic EUR 0 EUR 0
Denmark EUR 0 EUR 0
Egypt EUR 0 EUR 0
France EUR 0 EUR 0
Germany EUR 0 EUR 0
Greece EUR 0 EUR 0
Hungary EUR 0 EUR 0
India EUR 0 EUR 0
Iraq EUR 0 EUR 0
Israel USD 10 (for T-,E-,L-,K-Class) / 30 / 100 (for J-,C-,D-,Z-Class) USD 50 / 100 (for J-,C-,D-,Z-Class)
Italy EUR 0 EUR 0
Japan JPY 0 JPY 0
Jordan EUR 0 EUR 0
Kazakhstan EUR 0 EUR 0
Kosovo EUR 0 EUR 0
Lybia EUR 0 EUR 0
Lithuania EUR 0 EUR 0
Macedonia EUR 0 EUR 0
Moldova EUR 0 EUR 0
Montenegro EUR 0 EUR 0
Netherlands EUR 10 EUR 10
Norway EUR 0 EUR 0
Poland EUR 0 EUR 0
Romania EUR 0 EUR 0
Russia EUR 0 EUR 0
Serbia EUR 0 EUR 0
Slovakia EUR 10 EUR 10
Slovenia EUR 0 EUR 0
Spain EUR 0 EUR 0
Sweden EUR 0 EUR 0
Switzerland CHF 0 (for K-Class)
CHF 10 (for E-,L-,T-Class)
CHF 30 (for all other Classes)
CHF 0 (for K-Class)
CHF 10 (for E-,L-,T-Class)
CHF 30 (for all other Classes)
Thailand EUR 0 EUR 0
Turkey EUR 0 EUR 0
Ukraine USD 0 USD 0
United Arab Emirates AED 0 AED 0
United Kingdom GBP 0 GBP 0
United States USD 0 USD 0

For corporate rates different TSC might occur.

Ticket service charge for bookings at call centre, city or airport offices

Country of origin all tariffs
Austria EUR 45

Country of origin Europe All other countries
Albania EUR 30 / EUR 60 (for C-,D-,J-,Z-,P-,Y-Class) EUR 45 / EUR 90 (for C-,D-,J-,Z-,P-Class)
Armenia AMD 8000 AMD 8000
Azerbaijan EUR 30 / EUR 50 (for C-,D-,J-,Z-,P-Class) EUR 50 / EUR 70 (for C-,D-,J-,Z,P-Class)
Belarus EUR 20 / EUR 40 (for C-,D-,J-,Z-,P-Class) EUR 30 / EUR 60 (for C-,D-,J-,Z-,P-Class)
Belgium EUR 30 EUR 40
Bosnia Herzegovina EUR 20 EUR 20
Bulgaria EUR 30 / EUR 75 (for C-,D-,J-,Z-,P-Class) EUR 50 / EUR 75 (for C-,D-,J-,Z-,P-Class)
Canada CAD 20 CAD 20
China CNY 380 CNY 380
Croatia EUR 30 / EUR 50 (for C-,D-,J-,Z-,P-Class) EUR 50 / EUR 75 (or C-,D-,J-,Z-,P-Class)
Cyprus EUR 40 EUR 65
Czech Republic CZK 750 CZK 1000
Denmark DKK 250 DKK 400
Egypt EGP 250 EGP 250
Finland EUR 30 EUR 35
France EUR 10 / EUR 20 (for C-,D-,J-,Z-,P-,Y-,B-Class) EUR 10 / EUR 20 (for C-,D-,J-,Z-,P-,Y-,B-Class)
Germany EUR 30 EUR 45
Greece EUR 30 EUR 45
Great Britain GBP 15 GBP 15
Hungary HUF 8400 HUF 8400
Italy EUR 15 EUR 15
Israel USD 10 (for T-,E-,L-,K-Class) / 30 / 100 (for J-,C-,D-,Z-,P-Class) USD 50 / 100 (for J-,C-,D-,Z-,P-Class)
Iraq EUR 45 EUR 45
Japan JPY 2100 / JPY 4200 (for J-,C-,D-,Z-,P-Class) JPY 2100 / JPY 4200 (for J-,C-,D-,Z-,P-Class)
Kazachstan USD 50 / USD 70 (for C-,D-,J-,Z-,P-Class) USD 50 / USD 70 (for C-,D-,J-,Z-,P-Class)
Kosovo EUR 40 EUR 50
Latvia LVL 10 LVL 25
Lithuania LTL 50 LTL 100
Malta EUR 25 EUR 35
Macedonia EUR 30 / EUR 60 (for C-,D-,J-,Z-,P-,Y-Class) EUR 60 / EUR 100 (for C-,D-,J-,Z-,P-,Y-Class)
Moldavia EUR 40 / EUR 75 (for C-,D-,J-,Z-,P-Class) EUR 50 / EUR 75 (for C-,D-,J-,Z-,P-Class)
Montenegro EUR 40 EUR 40
Netherlands EUR 22 EUR 32
Norway NOK 250 NOK 400
Poland PLN 200 PLN 200
Russia EUR 35 / EUR 50 (for C-,D-,J-,Z-,P-Class) EUR 50 / EUR 80 (for C-,D-,J-,Z-,P-Class)
Romania EUR 40 / EUR 75 (for C-,D-,J-,Z-,P-Class) EUR 50 / EUR 75 (for C-,D-,J-,Z-,P-Class)
Serbia EUR 40 EUR 50
Spain EUR 27 / EUR 37 (for C-,D-,J-,Z-,P-,Y-Class) EUR 47 / EUR 67 (for C-,D-,J-,Z-,P-,Y-Class)
Slovakia EUR 23 EUR 23
Slovenia EUR 30 / EUR 50 (for C-,D-,J-,Z-,P-Class) EUR 50 / EUR 75 (for C-,D-,J-,Z-,P-Class)
Sweden SEK 250 SEK 500
Switzerland CHF 40 CHF 90
Syria SYP 2000 / SYP 4000 (for C-,D-,J-,Z-,P-Class) SYP 3500 / SYP 7000 (for C-,D-,J-,Z-,P-Class)
Turkey EUR 25 / EUR 50 (for C-,D-,J-,Z-,P-Class) EUR 50 / EUR 100 (for C-,D-,J-,Z-,P-Class)
Ukraine USD 50 USD 50
USA USD 20 USD 20

Worldwide service charges

Country of OriginRebooking/RevalidationRefundReissueExcess Baggage

Albania

EUR 30

EUR 0

EUR 30

EUR 15

Armenia

AMD 0

AMD 10.000

AMD 5.000

AMD 3.872

Austria

EUR 10*/35

EUR 35

EUR 10*/35

EUR 15

Azerbaijan

EUR 0

EUR 0

EUR 0

EUR 0

Belarus

EUR 0

EUR 0

EUR 20

EUR 15

Belgium

EUR 35

EUR 35

EUR 35

EUR 10

Bosnia Herzegovina

EUR 0

EUR 0

EUR 25

EUR 10

Bulgaria

EUR 0

EUR 0

EUR 30

EUR 15

Canada

CAD 0

CAD 0

CAD 20

CAD 15

Croatia 

EUR 0

EUR 0

EUR 30

EUR 10

Cyprus

EUR 0

EUR 25

EUR 35

EUR 0

Czech Republic

CZK 0

CZK 0

CZK 0

CZK 263

Denmark

EUR 0

EUR 0

EUR 0

EUR 0

Egypt

EUR 0

EUR 0

EUR 0

EUR 0

Finland

EUR 0

EUR 0

EUR 25

EUR 10

France 

EUR 10*/35

EUR 35

EUR 10*/35

EUR 10

Germany

EUR 0

EUR 0

EUR 0

EUR 10

Greece

EUR 0

EUR 0

EUR 20

EUR 0

Hungary 

HUF 0

HUF 3.500

HUF 3.500

EUR 10

India 

EUR 0

EUR 0

EUR 0

EUR 0

Iraq

EUR 0

EUR 0

EUR 0

EUR 10

Israel

USD 0

USD 0

USD 75***

USD 15

Italy

EUR 0

EUR 0

EUR 0

EUR 10

Japan

JPY 0*/2.100/4.200 (for J-,C-,D-,Z-,P-Class)

JPY 0*/2.100/4.200 (for J-,C-,D-,Z-,P-Class)

JPY 0*/2.100/4.200 (for J-,C-,D-,Z-,P-Class)

EUR 10

Kazakhstan

EUR 0

EUR 0

EUR 0

EUR 15

Latvia

EUR 0

EUR 0

EUR 0

EUR 10

Lithuania

EUR 0

EUR 0

EUR 0

EUR 10

Luxembourg

EUR 35

EUR 35

EUR 35

EUR 10

Macedonia

EUR 0

EUR 0

EUR 30

EUR 10

Moldova

EUR 0

EUR 0

EUR 35

EUR 15

Montenegro

EUR 0

EUR 0

EUR 30

EUR 10

Netherlands

EUR 35

EUR 35

EUR 35

EUR 10

Norway

EUR 0

EUR 0

EUR 0

EUR 13

Poland

PLN 0

PLN 0

PLN 40*/95

EUR 10

Portugal

EUR 0

EUR 0

EUR 0

EUR 0

Romania

EUR 35

EUR 0

EUR 35

EUR 15

Russia

EUR 0

EUR 0

EUR 35

EUR 10

Serbia

EUR 30****

EUR 0

EUR 30****

EUR 10

Slovakia

EUR 10

EUR 23

EUR 23

EUR 10

Slovenia

EUR 0

EUR 0

EUR 30

EUR 10

Spain

EUR 20

EUR 30

EUR 40

EUR 10

Sweden

EUR 0

EUR 0

EUR 0

EUR 0

Switzerland

CHF 20*/50

CHF 50

CHF 20*/50

CHF 13

Syria

SYP 500

SYP 0

SYP 500

SYP 0

Turkey

EUR 25

EUR 25

EUR 25

EUR 10

Ukraine

USD 50**

USD 0

USD 50

USD 15

United Arab Emirates

AED 75

AED 100

AED 100

AED 75

United Kingdom

GBP 0

GBP 0

GBP 10

GBP 10

USA

USD 0

USD 0

USD 20

USD 15

* online

** if tickets were bought online but rebooked/reissued offline

*** for tickets not booked at Austrian, but rebooked/reissued at Austrian 

**** fee applies for Rebooking/Revalidation/Reissue at Belgrade Airport Office only

Should you have further questions regarding our Service Charges, please contact our Internet Helpdesk at +43 (0)5 1766 1001.