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Medical information

  • Medical assistance
  • Doc on board

    Together with our partner MEDTRAINING, Austrian Airlines and Miles & More are launching a new training program designed to prepare medical doctors and paramedics for medical emergencies on board. "Doc on Board" is licensed by the Austrian Medical Association and is approved as a certified professional training. If you are interested in further details about Miles & More and "Doc on Board", please stop by at www.miles-and-more.at/med and www.doc-on-board.com.

    What medical equipment is carried on board?

    Standard European recommendations exist for the medical equipment which should be carried on board aircraft:

    Emergency medical kit: a type of large doctor’s case
    First aid kit: contains first aid equipment
    On-board chemist (additional with some airlines): contains a number of different types of medication useful for everyday use.

  • Medical clearance
  • Medical Clarification und Airworthiness

    General information

    We ask that passengers recovering from

    • operations
    • serious illnesses/medical conditions
    • hospital stays

    seek medical advice before boarding a flight. In case of doubt, please write to the Special Cases Desk on:

    Fax no.: +43 (0)5-1766-51043 or

    E-mail: specialcases@austrian.com  

    Airworthiness with flight clearance

    When do I require flight clearance from the medical service of Austrian Airlines?

    • After serious operations
    • In the first few weeks after a serious disease has appeared
    • For passengers being transported on board in a lying position
    • For passengers who require additional oxygen or other medical devices on board
    • If passengers are travelling in order to undergo medical treatment

    If you fall into one of these categories, please be sure to write to our Special Cases Desk at specialcases@austrian.com or send us a fax on +43 (0) 5-1766-51043.

    You will need the medical information form as the basis for your flight clearance.
    This consists of two sections: 

    Part 1 This is to be filled out by yourself and the office processing the booking 
    Part 2 This is to be filled out by the doctor responsible for your treatment

    When do we have to refuse to transport a sick person by air?

    • If it is reasonable to expect medical complications to arise for a diseased person during the flight due to their poor general state of health.
    • If the passenger would require medical attention, and this is not possible.
    • If the doctor treating the condition refuses to provide information of any kind about the disease.
    • If there is a possibility of infectious diseases being transmitted to other passengers.

     

    The following do not require medical clearance:

    • Guests with a disability that has been unchanged since birth or for an extended period of time.
    • Guests assigned a wheelchair due to damage to the skeletal and musculoskeletal system (inflammatory or degenerative) suffered as a result of disease (e.g. MS, brittle-bone disease). For further details, see Disabled Access to flights.
    • Guests with mild forms of chronic obstructive bronchitis and asthma, which
      - do not cause seizures, and
      - are being successfully treated with the patient’s own medication,
      and when the doctor responsible for treatment of the condition does not feel it is necessary for you to receive oxygen during the flight,
    • Guests who have had a heart attack several weeks previously without any additional complications, provided that the cardiologist responsible for treatment of the condition has no concerns.


  • Flying when pregnant
  • Up to how many weeks before giving birth is it allowed to fly?

    Austrian Airlines accept pregnant women who are more than four weeks from their expected due date, as birth in Central Europe occurs too early in 6 or 7 % of the cases, around the 38th pregnancy week.

    Each risk pregnancy means an absolute no for flying!

    A pregnant woman should consult her gynecologist or treating doctor prior to every flight during the pregnancy as there could be a higher risk of the development of a deep vein thrombosis.

    At what age is it safe for a newborn baby to fly?

    With healthy newborn babies it is possible to fly only 7 days after birth. However, the mother is advised to consult with treating doctor regarding increased thromboses risk after birth.

    What is a baby basket?

    A baby basket is a baby bed provided by the airlines on long-range flights to accomodate babies up to 6-8 months old. It is free of charge and should be reserved at booking as there are only a few special such seats available per flight


  • Thrombosis
  • Traveller´s Thrombosis

    Medsafe, a business unit of New Zealand's Ministry of Health, also provides useful information and recommendations.

    Definition of the Traveler's Thrombosis and Causing Factors

    The Traveler's Thrombosis is a thrombosis that occurs in the deep venous system of the lower extremities (with or without pulmonary embolism complications) of a person, who did not show any signs of acute venous embolism at the time of departure, resulting from a prolonged seating during flights. The Traveler's Thrombosis is also known as "deep vein thrombosis" or DVT.

    Causing Factors

    The low mobility fostered by long-haul flights favors the developments of deep vein thrombosis in patients with existing risk factors. Causing factors in the development of thrombosis are:

    pressure on the upper thighs, caused by prolonged sitting and low mobility in narrow seats and rows;

    low air humidity on board can favor the formation of blood clots in cases where passenger may be lacking fluids.


    Risk Categories

    Category 1 - low risk

    Every prolonged seating period during long-haul flights may present a low risk for passengers.

    Category 2 - moderate risk

    In addition to a prolonged flight duration,

    Pregnancy or post-natal period

    or at least two of the following factors:

    • be aged 60 years and over
    • clinically relevant heart diseases
    • presence of vascular diseases in the family / susceptibility to vein affections
    • large varicose veins, chronical venous insufficienc
    • ovulation suppressors (birth control pill)/ post-menopausal, hormone replacement therapy.
    • obesity (BMI>30)
    • exsiccosis

    Category 3 - high risk

    In addition to a prolonged flight duration,

    • venous thromboembolism antecedent
    • malignant tumors or other serious diseases of the sort
    • leg injuries requiring the immobilization of the limb
    • recovery from an operation involving a high risk of thrombosis

    Counter-Measures for Each Category

    Category 1 - low risk

    General measures:

    • exercises - stretch legs and change position frequently (e.g. scissors and other isometric exercises/if possible, walk a few steps)
    • abundant intake of fluids (avoid excessive alcohol intake)
      moderate use of sedatives and hypnotic pills

    Category 2 - moderate risk

    In addition to the general measures (see category 1),

    • compression stockings (compression class I).
    • For passengers with venous insufficiency, it is advisable to wear the appropriate calf-length compression stockings.
    • in special cases, such as pregnancy, consider use of low molecular weight heparin
      (see category 3).

    Categrory 3 - high risk

    In addition to the general measures (see category 1) and compression stockings (see category 2), consider use of low molecular weight heparin as follows:

    • subcutaneous application right before departing
    • once daily for round trips
    • before each trip presenting a high risk of thrombosis (see risk categories)

    Preventive Measures

    Abundant intake of mineral water, still water, soft drinks, herbal tea are recommended. An additional 1 to 2 litres is advisable, depending on the flight duration! Avoid excessive intake of coffee, black tea, and alcohol as these drinks have a dehydrating effect.

    Exercise on board - Exercises generally activate the muscle pump, which accelerates the flow of blood in the veins. Wear clothing that is loose and comfortable to avoid the restriction of the blood flow. Do isometric exercises. While sitting, carry out circling and jiggling leg exercises. From time to time, take exercises for the leg muscles, like tensing and relaxing the lower and upper thigh muscles. Massage legs.

    Compression stocking of the category 1-2 are recommended, even in the case of a low risk for thrombosis. Most of the time, knee-socks are sufficient. Please consider that expert advise is absolutely necessary. Material of poor quality or bad fitting in the back of the knee together with folds are unsuitable! Depending on the medical condition, calf socks of different categories are recommendable.

    Medication improving blood flow - Usually, low molecular heparin can be subcutaneously injected to the fat tissue of the abdominal wall or upper thigh. The passenger has to learn from the doctor how to self-inject and should also eb aware of the side effects and contra-indications.

    Additionnal information is provided on all Austrian Airlines long-haul flight via a video tape featuring fitness tips and an accompanying announcement.


  • Vaccinations
  • Besides general recommendations, an individual travel medical consultation is advisable!

    On its website, the World Health Organization (WHO) also provides comprehensive information about infectious diseases, vaccination certificate requirements, and on the malaria situation in the world.

    The Traveler's Health section of the Centers for Disease Control and Prevention, an agency of the US Department of Health and Human Services, is also a reliable source containing very detailed, up-to-date facts and useful tips.

    Click here to download our vaccinations table in .pdf format (143 KB).
  • Further medical questions
  • Acceptance of Portable Oxygen Concentrators (POC)


    Following POC, approved by the Austrian Airlines technical department, may be used on board our  flights for medical reasons:

     

     POC-Type  Manufacturer
     Lifestyle  AirSEP Corporation
     Freestyle  AirSEP Corporation
     Eclipse  SeQual Technologies
     Inogen One  Inogen, Inc.
     Inogen One G2  Inogen, Inc.
     Invacare XPO2  Invacare Corporation
     SOLO²  Invacare Corporation
     Evergo  Respironics Inc.
     Delphi RS-00400  Delphi Medical Systems
     iGo  De Vilbiss Healthcare
    LifeChoice  Int. Biophysics Corporation
    Oxlife Independence Oxygen Concentrator      Oxlife LLC

     Following conditions must be met:

    • a minimim 48 hours advance notification before departure to the Special Cases Desk
    • passengers requesting oxygen on board require medical clearance by Austrian Airlines medical center
    • during take off and landing the device may not be used due to safety reasons
    • the outer package of the device must bear a manufacturer's label indicating the name of the device
    • sufficient non-spillable battery power for 150 % of the maximum flight duration must be available
      (if the flight duration is 4 hours, you have to take battery power for 6 hours).
      Mind that the POC's connection to the aircraft electrical power is not allowed!
    • POC batteries carried on board the aircraft in carry-on baggage must be protected from short circuit and from physcial damage
    • the transportation of the device must be in accordance with our handbaggage dimensions

     
    POC devices which have no approval by our technical department may be taken into the passenger cabin, but the use is not permitted! Mind the handbaggage dimensions.

    Please contact Special Cases Desk for further information.


    Special Cases Desk Contact

    E-mail: specialcases@austrian.com  
    Fax no.: +43 (0)5-1766-51043


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