Enter your voucher code here. The value will be automatically deducted from the total price. Only one voucher can be redeemed per booking.
The Austrian Smart Upgrade offers you the opportunity to determine your own price for your Business Class upgrade by submitting an offer. We will inform you between 72 and 48 hours before departure whether or not your Smart Upgrade has been approved.
Austrian offers Smart Upgrade for all Austrian long-haul flights as well as flights to Amman, Astana, Baghdad, Baku, Erbil, Cairo, Tel Aviv, Tripoli and Yerevan.
If you have booked your flight via a travel agency, you can submit your offer directly online under “My bookings” at austrian.com.
All flight legs of your booking which are suitable for a Smart Upgrade will be displayed. You decide for yourself for which flights you make an offer.
The offer is free of charge. Only if you receive the upgrade, your credit card will be debited with the amount of your offer. Please note, we still need your credit card details at the time of making your offer for standard verification purposes.
You may change or cancel your offer up to 72 hours before departure.
After your offer has been accepted, the upgrade is no longer refundable.
Your upgrade remains valid if you a re-book to another Austrian flight at the same amount. Otherwise, we will refund the amount.
Up to 72 hours before departure you may cancel, correct your offer or re-offer.
Smart Upgrade considers all passengers within a joint booking.
As long as you are not registered under one and the same booking number, you may submit your individual offer.
You receive an upgrade at an exceptional price and benefit from all amenities of the Austrian Business Class, such as:
* Cabin interior of the Boeing long-haul fleet ** Is not available at all airports. Please check out more information about our worldwide lounge offerings at austrian.com under „Info & Service”, section “Lounges worldwide”.
No. All conditions remain valid and unchanged.
Up to 36 hours before departure you may cancel your menu order for free at doco.com/alacarte.
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Behind the scenes
Do you have any questions regarding your Internet booking?
+43 (0)5 1766 1061
Opening hours: Mon-Sun & official holiday 07.00-19.00h (lct Austria)