Medical questions

Here you can find all important medical information.

Is it advisable to fly with asthma or a cardiac insufficiency?

In both cases, a medical check and detailed discussion with the treating doctor are necessary before the flight. The passenger’s fitness to fly must be confirmed by our Medical Service using a specific form (MEDIF). MEDIF/Part 1 and MEDIF/Part 2 have to be completed by the treating doctor and sent to the following fax number: +43 5 1766 51043. Frequently, additional oxygen supplies must be requested at the time of booking; please notify us of this when making your reservation. You will be billed for the costs of this.

Is it advisable to fly with influenza or an infectious condition?

Passengers with contagious diseases are not allowed to fly. The health of passengers with infection-related pressure equalisation disorders in the ear, nose and throat area could be at risk if pressure equalisation is reduced or disturbed in any way. If an infection-related swelling associated with pressure equalisation disorders appears during the flight, it is suggested that the passenger takes a decongestant for the prevention or alleviation of such complaints.

Do I need medical clearance if I have sleep apnoea?

Passengers suffering from sleep apnoea need medical clearance to fly.

Which passengers aren't allowed to sit next to the emergency exit?

Children, passengers with limited mobility or a disability (including the hearing impaired and partially sighted). Passengers travelling with animals in the cabin are not allowed to sit next to the emergency exit for safety reasons.

Can passengers use their own medical equipment on board the aircraft?

As a rule, medical equipment may be transported in the cabin but not used there. For a clarification, please contact the implant making your booking, our Call Centre on +43 (0) 5 1766 1000 or send us a message via our contact form.

Can I take my own oxygen equipment into the passenger cabin?

In principle, oxygen not belonging to the airline may only be transported in the cargo hold. There is an exception to this rule, however: personal oxygen equipment (up to 2 litres) may be transported in the cabin as long as
- it is required for medical reasons
- the oxygen is not in gaseous form
- it is not used on board the aircraft

Please notify your booking office if you intend to take oxygen onto the aircraft with you.

Can I bring my own wheelchair on board?

This information can be found here.

Can I fly if I have a pacemaker?

In principle, yes, but we recommend you have this confirmed by your doctor. You should carry your pacemaker certificate with you at all times.

What are the risk factors with thrombosis?

During a long-haul flight, because we remain in a seated position, our veins are put under severe strain for long periods at a time. As a result, the liquidity of our blood can sometimes be insufficient to carry it back to the heart, which then becomes apparent as a swelling in the legs.
The risk of thrombosis depends on a wide range of different factors. The incidence of the condition definitely increases with age. Physical activity in an acute situation, e.g. moving the legs during a long-haul flight, reduces the risk of thrombosis. We recommend that you discuss this with your doctor.

What do I need to take into account if I suffer from diabetes?

As a diabetic, your special dietary needs will of course be met on those flights offering food, as long as you notify us of this request at least 24 hours before departure.

If I am uncertain about medical questions, where can I get reliable information?

For information please contact the booking office, our Call Centre on +43 (0) 5 1766 1000, our City Offices or send us a message via our contact form.

Who provides vaccination requirements information for other countries?

Travel and tropical medicine specialists, your doctor (G.P.), the Vienna Institute for Tropical Diseases and the internet will all be able to offer more information.

Up to how many weeks before giving birth is it allowed to fly?

Airlines accept pregnant women who are more than four weeks from their expected due date, as birth in Central Europe occurs too early in 6 or 7 % of the cases.

Is it advisable to fly with a leg cast?

Yes, as long as there are no contraindications from the treating doctor and a coagulation repression is carried out "lege artis". A split plaster is usually caused by swelling of the leg during the first days.

Which measures can reduce side effects of the low air humidity?

You can reduce side effects of the low air humidity with drinking fluids such as plain water, tea, fruit juice a.s.o

What are MEDA-Cases (MEDical Assistance)?

MEDA is the term for serious cases for which medical permission by the airline´s medics is needed in accordance with the international flight transport guidelines. 
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Which medical equipment is carried on board?

Throughout Europe there are standard recommendations for on board equipment: Emergency Medical Kit containing a large medical bag First Aid Kit On-Board-Medical Kit (additionally at some airlines) contains some helpful medications for daily use.

What should be done in case of pressure problems in the sinuses area?

The pressure equalization with the sinuses occurs through the nose tubes. The most frequent reasons for such problems are infections with a cold or a runny nose affecting the sinuses. The consequence is a painful "sinusitis". Painkillers and medications that allow swelling to go down can relieve the pain.

What should be considered when scuba diving prior to flying?

After each dive, it is recommended to wait 24 hrs before flying. If one has participated in more than one dive in one day, it is recommended to wait 48 hrs after the last one.

Are there any technical measures to increase air humidity?

There are hardly any technical measures to increase the low humidity. In order to offer a slightly higher humidity, tons of water would be necessary. This would make flights unprofitable, because corrosion damages would cause high maintenance costs.

What is traveler's thrombosis and what can I do against it?

The Traveler´s Thrombosis is a thrombosis that occurs in the deep venous system of the lower extremities (with or without pulmonary embolism complications). 
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