Tout savoir sur le vol

Ici vous trouvez les informations importantes sur les conditions d'entrée aux USA.

Ici vous trouvez toutes les informations médicales importantes.

Désirez-vous réserver un menu spécial ?  Ici vous pouvez consulter la liste de nos offres de menus spéciaux.

DO & CO à la carte - Faîtes-vous plaisir : Consultez ici la liste des menus préparés par DO & CO à la carte 

Pourquoi les données des passagers sont-elles transmises aux douanes des US et du Canada ?

Selon un accord passé entre l'Europe et les Etats-Unis ainsi que le Canada, Austrian Airlines doit obligatoirement  fournir toutes les informations de réservation de ses passagers. Si cette démarche n'est pas effectuée, le passager peut être refusé sur tous les vols de/vers ou via les USA ou le Canada.

Which data are passed on to the authorities?

Austrian Airlines passes on the booking references (so-called "PNRs"= "Passenger Name Records") of all passengers flying with us from, to or via the USA and/or Canada to the US and Canadian immigration authorities.
Your PNR contains all the information you provided in connection with your flight booking, which is stored in our reservations system. At present, the USA and Canada are the only countries who require us to pass on these data.

Please note: There is a basic difference between PNR data and API (= Advanced Passenger Information) data. API data are contained in your passport (last name, first name, date of birth, nationality, passport number, gender); they are recorded during the check-in process (usually through electronic reading of the magnetic strip on your passport) and passed on to the authorities immediately after departure. We are required by law to pass on these data for passengers entering some countries, e.g. the USA, Canada, Japan and India. 

All information can be found in detail on following information page.

Comment trouver les informations sur les vaccinations dans les autres pays ?

Vous obtenez toutes les informations sur les vaccinations utiles  dans les autres pays en consultant votre médecin ou auprès d'un institut spécialiste des maladies tropicales.

Comment trouver les informations sur l'arrivée ou le départ d'un vol ?

Ici vous pouvez vérifier l'évolution d'un vol.

Where will I find the Austrian Airlines Route Map?

Here you can find the Austrian Airlines route map.

Where will I find info about the lounges that I can use if I'm flying with Austrian Airlines?

Find here information about our lounges worldwide.

I booked an Austrian Airlines Ticket but fly with another airline - why?

Due to the co-operation agreements that the Austrian Airlines Group maintains with other airlines, it happens that Austrian Airlines carries a flight number on a partner airline in order to provide you with better connecting services.

Where can I find seat maps and more information about the Austrian Airlines fleet?

Find here more information about the Austrian Airlines fleet.

Can I request a seat online?

Yes, this is possible during online booking. There is a "Seatmap" button on the data summary page. You can select your desired seat simply by clicking on it. Please bear in mind that seat requests cannot be guaranteed.

How and when is it possible to order the required special meal?

You can order your special meal at the time of booking or up to 48 hours before departure at the latest. When booking online you can order your special meal when finishing the booking.