Smart Upgrade

Smart Upgrade – Your best way to Austrian Business Class at a bargain price.

You have already an Austrian Economy Class ticket, but would like to enjoy all the amenities of Business Class? Smart Upgrade makes it possible!

Get your Smart Upgrade just in a few steps:

 1. Make sure you have a valid and issued Austrian Economy Class ticket.
 2. Enter Smart Upgrade and select the flight on which you would like to request for an upgrade.
 3. Accept the fixed upgrade amount of JPY 80000 per flight sector.
 4. Enter your credit card details. Your credit card will not be charged until your upgrade is confirmed.
 5. Review your upgrade details and your personal data.
 6. Submit your request for Smart Upgrade.
 7. You will receive an email confirmation shortly after.

Taking account of the booking situation on your flight we will notify you as of 72 hours prior to your departure if your request has been approved or not. Until then, you may cancel your upgrade request at no charge. After that, your request shall be binding. In case your upgrade should not be confirmed, you will keep your initial seat as booked.

With a little luck we may welcome you soon on board of the Austrian Business Class.

Let's get started:

Need to book your ticket first?    Book & submit your request

You already got your ticket?       Submitt your request now

You will be invited to make an request for Smart Upgrade at the end of the booking process on our website. You may always re-access your booking by entering your last name and booking code under “Manage my bookings” at austrian.com and submit your upgrade request at a later stage. This also applies to bookings via travel agencies or other platforms. 

In order to qualify for making a Smart Upgrade request, your Economy Class ticket must be issued no later than 72 hours before departure.

For passengers who have purchased their ticket in Japan: Smart Upgrade is available on your long-haul flights from Tokyo to Vienna and back only.

Your benefits on our long-haul flights

  • Comfort seats that can be turned into full-flat beds at the push of a button
  • Award-winning First Class service and delicious catering by DO & CO
  • Up-to-date onboard entertainment with video on demand on 15 inch touch screens
  • Check-in at the Business Class counter
  • Luggage provisions of Business Class with higher allowances for checked and hand luggage
  • Baggage priority handling
  • Fast lane service
  • Access to our worldwide Business Lounges including meals and drinks
  • Miles & More Business Class miles for booking class “P”

Your benefits on our medium-haul flights

  • For your personal comfort: The seat next to you remains vacant
  • Gourmet Entertainment: Multi-course gourmet menus and culinary delicacies from DO & CO
  • Selection of newspapers and latest international magazines on board
  • Access to our worldwide Business Class Lounges including meals and drinks
  • Check-in at the Business Class Counter
  • Fast lane service
  • Luggage provisions of Business Class with higher allowances for checked and hand luggage
  • Priority baggage handling
  • Miles & More Business Class miles for booking class “P”

Your benefits on our short-haul flights

  • For your personal comfort: The seat next to you remains vacant
  • Gourmet Entertainment: Adjusted to the time of day we offer small hot menus of DO & CO
  • Selection of newspapers and latest international magazines on board
  • Access to our worldwide Business Class Lounges including meals and drinks
  • Check-in at the Business Class Counter
  • Fast lane service
  • Luggage provisions of Business Class with higher allowances for checked and hand luggage
  • Priority baggage handling
  • Miles & More Business Class miles for booking class “P”

Let's get started

Need to book your ticket first?    Book & submit your request 

You already got your ticket?       Submit your request now