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Smart Upgrade in a few steps
||1. Make sure you have a valid and issued Austrian Economy Class ticket.|
||2. Enter Smart Upgrade and select the flight on which you would like to make an offer.|
||3. Place your desired upgrade amount with the regulator and click to "continue".|
||4. Enter your credit card details. Your credit card will not be charged until your upgrade is approved.|
||5. Review your upgrade details and your personal data.|
||6. Submit your offer for Smart Upgrade.|
||7. You will receive an email confirmation shortly after.|
Taking account of the booking situation on your flight we will notify you as of 72 hours prior to your scheduled departure if your offer has been accepted or not. Until then, you may change your offer as often as you want or even cancel it at no charge. After that, your offer shall be binding. In case your upgrade should not be confirmed, you will keep your initial seat as booked.
For passengers who purchased their ticket in Japan: Please note the exceptions below.
Smart Upgrade in JAPAN
The upgrade amount for tickets sold in Japan (point of sales) is a fixed value and cannot be changed by the customer. The fixed amount payable for such an upgrade is JPY 80000 per flight direction. The registration is limited to the routes Tokyo - Vienna & Vienna - Tokyo only.
Smart Upgrade in INDIA
Due local legal regulations offers cannot be accepted for tickets sold in India. For this reason Austrian Airlines does not offer Smart Upgrade in India.