Smart Upgrade

Smart Upgrade – Your best way to Austrian Business Class at a bargain price.

You decide how much you are willing to pay for your upgrade. Make your bid and we’ll let you know within 72 hours before your scheduled departure whether or not your offer has been accepted and you will enjoy the benefits of our Business Class amenities.

Smart Upgrade is available on Austrian long-range flights as well as on flights from and to Amman, Astana, Baghdad, Baku, Erbil, Cairo, Tel Aviv, Tripoli and Yerevan. In order to qualify for making a Smart Upgrade bid, your Economy Class ticket must be issued no later than 72 hours before departure.
Offers cannot be accepted for tickets sold in following countries: India and Japan

Your benefits on Austrian long-range flights:

• Comfort seats that can be turned into full-flat beds of almost two metres in length at the push of a button
• Award-winning First Class service and delicious catering by DO & CO
• Up-to-date onboard entertainment with video on demand on 15 inch touch screens
• Access to our worldwide Business Lounges including meals and drinks
• Check-in at the Business Class counter and fast lane service
• Baggage allowance for Business Class with more free allowance for checked and hand luggage
• Miles & More Business Class miles (booking class “P”)

Your benefits on Austrian medium-range flights:

• For your personal comfort: The seat next to you remains vacant
• Multi-course gourmet meals and culinary delicacies by DO & CO
• Access to our worldwide Business Class Lounges including meals and drinks
• Check-in at the Business Class Counter and fast lane service
• Baggage allowance for Business Class with more free allowance for checked and hand luggage
• Miles & More Business Class miles (booking class “P”)

How Smart Upgrade works:

Step 1: Enter the amount you are willing to pay.

Step 2: Enter your credit card details. Your credit card will only be charged in case your upgrade is confirmed.

Step 3: Review and confirm your data. You will receive an e-mail confirmation that your offer has been submitted.

Step 4: Within 72 hours before departure we will let you know whether or not your offer has been accepted.

You will be invited to make a bid for an upgrade at the end of the online booking process on our website. You can always re-access your booking by entering your last name and booking code under “My bookings” at austrian.com and submit, modify or cancel your bid at a later stage. This also applies to bookings via travel agencies or other platforms.

How to use Smart Upgrade

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This short video shows you how to make an offer with Smart Upgrade.

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