Ticket Service Charge

Service Charge

In an effort to maintain and improve the high-value quality of its ticketing services, Austrian Airlines levies a ‘Ticket Service Charge’ for issuing a ticket in Austria.

Book online and save money!

The level of the Ticket Service Charge is staggered and depends upon the type of service.

You purchase your electronic ticket (etix®):


  for Europe/Middle East and longhaul



Redticket (Booking class: O, T, L)

All other fares & Redticket combinations

 0 EUR

 0 EUR

You purchase your ticket at:

                   Call Center,

 a city ticket office or an airport ticket office

Electronic ticket (etix®)  45 EUR

Whenever you make your booking online, you will pay less than when you book through

the CallCenter, a city office or at the airport!

You can travel far more economically by booking online!


Information on other Charges 

      The following charges are levied for these services:       
 Online revalidation  10 EUR / person
 Revalidation  35 EUR / person
 Reissue  35 EUR / person
 Refund  35 EUR / person
 Excess Baggage charge (per Passenger)  10 EUR / person
 Abo Ticket issue  100 EUR / person
 Ticket Replacement  100 EUR / person
 Arranging a Pre-Paid Ticket (charged per Passenger)  45 EUR / person
 Preparation of the Electronic Visa (charged per Passenger)  30 EUR / person


Austrian Airlines General Conditions of Carriage apply.

Here you find information about charges for bookings and rebookings in other countries.

If you have any queries about the Ticket Service Charge, please contact the
Internet Helpdesk on +43 (0)5 1766 1001.

Click here to book online .