Ticket Service Charge

In an effort to maintain and improve the high-value quality of its ticketing services, Austrian Airlines levies a ‘Ticket Service Charge’ for issuing a ticket in Austria.

Book online and save money!

The level of the Ticket Service Charge is staggered and depends upon the type of service.

You purchase your electronic ticket (etix® ):

for Europe/Middle East and longhaul


All other fares & Redticket combinations

 10 EUR
 15 EUR

You purchase your ticket at:

 CallCenter, a city ticket office or an airport ticket office  Charge 
  Electronic ticket (etix®)  45 EUR

Here you find information about charges for bookings in other countries.

Whenever you make your booking online, you will pay less than when you book through the CallCenter, a city office or at the airport!  You can travel far more economically by booking online!

Click here to book online.

Information on other Charges

The following charges are levied for these services:
Online revalidation     10 EUR / person
Revalidation   35 EUR / person
Reissue   35 EUR / person
Refund   35 EUR / person
Excess Baggage charge (per Passenger)    10 EUR / person
Abo Ticket issue  100 EUR / person
Ticket Replacement  100 EUR / person
Arranging a Pre-Paid Ticket (charged per Passenger)   45 EUR / person
Preparation of the Electronic Visa (charged per Passenger)   30 EUR / person

Austrian Airlines General Conditions of Carriage apply.

Here you find information about charges for rebookings in other countries.
If you have any queries about the Ticket Service Charge, please contact the
Internet Helpdesk on +43 (0)5 1766 1001.