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Web Check-in is available 36 hours and up to Check-in deadlines at the respective airports before departure. You may enter your E-Ticket number (starting with: 257- or 220-) or your booking code.

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Manage your austrian.com booking:
Change or manage your Austrian Airlines booking. Please mind, certain services are subject to tariff limitations.

+ Online rebooking: Change flight date, time or booking class (max. 24 hrs prior departure)
+ Check-in from home up to 36 hrs prior departure
+ Add frequent flyer info (i.e. Miles & More) or APIS data (for USA/Canada flights only)
+ Choose your preferred meal (available on selected routes only)
+ Request seat reservation (seat reservations cannot be guaranteed)
+ Resend or print your flight itinerary
+ NEW: Upgrade to Austrian Business Class with red|upgrade or Smart Upgrade

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Ticket Service Charges

Purchasing your ticket

When purchasing your ticket through Austrian Airlines' Customer Service Center or a travel agency certain ticket service charges may apply.

Information on Ticket Service Charges

The following Ticket Service Charges apply for these services:

Reservation or reissue by Austrian Airlines Customer Service Center CAD 20

Refund CAD 100

Excess baggage ticket issuance CAD 15

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