News 2010


30. December 2010: flights between Vienna and Moscow are performed on time

Recently Moscow airport Domodedovo got back to normal functioning, which allows Austrian Airlines perform it's flights according to schedule.

28. December 2010: situation in Domodedovo airport

Recent updates regarding scheduled for 28-29. December flights between Vienna and Moscow will be placed on special page. First update concerning flight OS601 Vienna-Moscow expected ay 09:00 Vienna time (11:00 Moscow time).

27. December 2010: situation in Domodedovo airport

Austrian Airlines regrets to inform about further cancellations of it's flights between Vienna and Moscow airport Domodedovo. Currently flights:
- OS605 Vienna-Moscow scheduled for 27 December is cancelled,
- flight OS606 Moscow-Vienna scheduled for 28 December is cancelled.

Information regarding later flights may be checked here.

We kindly ask all passengers, affected by mentioned cancellations, to contact our call-center for further rebookings. Phone number: (495) 995-0-995. Working hours: 09:00-21:00 Moscow time.

27. December 2010: situation in Domodedovo airport

Austrian Airlines attempts to restore air connection between Vienna and Moscow airport Domodedovo, which suspended all flights on Sunday after the electricity went off in the whole complex due to the icing-up of power cables. Flights OS601 and OS604 from Vienna landed in Domodedovo on time, but due to heavy traffic in Domodedovo airport, experienced delays with service on ground. This caused consequent delays of flights OS602 and OS604 Moscow-Vienna.

We restored functioning of Austrian ticketing office in Domodedovo airport. In order to avoid long waiting in queues and better rebooking arrangements we encourage all passengers, affected by flight cancellations on 26-27 December rebook their flights via Austrian call-center (495) 995 0 995. We are glad to inform we were able to deploy larger aircrafts Airbus 321 on all flights on 27-28 December to be able transport all passengers affected by flight cancellations.

22. December 2010: New location and working hours of Austrian Airlines' ticketing counter in St. Petersburg

As of 01. January 2010 Austrian Airlines' ticketing counter in Pulkovo-2 terminal of St. Petersburg will change it's location from Ground floor to the 2nd floor of the terminal.
During period 22. January 2011 till 19. March 2011 on Saturdays ticketing counter will be opened 13.00 - 21.00. On other days of week opening hours remain the same: 11.00 - 19.00.

21. December 2010: More space for well-being on long-haul flights

Starting at 20th of December 2010 Austrian long haul flight customers can now purchase a seat next to the emergency exit and benefit from having more leg room- for only € 70.- per seat, per flight.
For this purpose our customers can use the Austrian Web Check-in from 24 hours before departure, payment carried out via creditcard. This service is available immediately to all Austrian customers who fulfil the necessary requirements for passengers travelling in these seats. (That is persons over 15, without any disability, without travelling with an infant up to 2 years and who are not travelling with animals in the cabin).

13. December 2010: Check-in online and win

As usual high numbers of passengers expected during winter vacations. To make New Year and Christmas travel as pleasant as possible for you, we recommend you to use our online services at austrian.com. Check in for your flight from the comfort of your chair and enjoy a range of benefits that will make your trip even more enjoyable. Our online check-in service means you are only a few clicks away from selecting your own preferred seat and printing out your boarding card – from 23 hours before departure, and no waiting. Just hand in your cases at one of the baggage desks as soon as you get to the airport.

Check in at austrian.com for your flight 15 December 2010 - 15 January 2011 ex Russia and take chance to win iPhone or 1 of 5 tickets to travel with one of Lufthansa Group partner airlines (Austrian Airlines, bmi Brussels Airlines, Lufthansa and SWISS). To participate in raffle just send us your boarding pass you received in PDF-file when checked-in online, by e-mail to mowgp.trainee@dlh.de.

More info about Web Check-in.
Use Web Check-in now.

23. November 2010: CAT (Vienna City Airport Train) promotion

Special offer for Austrian Airliens passengers from Vienna City Airport Train: one-way ticket - 5 EUR, round-trip ticket - 8 EUR. Booking period: 23.11.2010-22.12.2010. Promotion code on www.cityairporttrain.com is auacat-s for the single-ticket or auacat-r for the onward and return-ticket. Valid only with Austrian boarding pass.

22. October 2010: Austrian Airlines team up with Wataniya airways: Codeshare flights to Beirut and Kuwait as of 31 October 2010

Wataniya Airways, Kuwait’s only premium airline, and Austrian Airlines announced they have signed code share and interline agreements. The agreements will allow Austrian Airlines guests to travel vie Vienna to Kuwait and Beirut onboard Wataniya Airways under single Austrian Airlines ticket.

Get more information here.

21. October 2010: correction of Ticket Service Charge in Russia

In an effort to maintain simple and transparent pricing system, Austrian Airlines will correct Ticket Service Charge levels for issuance of tickets with point of origin in Russia. New flat Ticket Service Charge level for all tickets booked and purchased via www.austrian.com will be 10 EURO as of 01. November 2010.

For detailed information about Ticket Service Charges please refer to the link.

11. October 2010: An Apple a Day...

The health of our guests is very important to us. Therefore Austrian Economy Class guests will be able to enjoy fresh, vitamin- rich snacks on board from Steirer Frucht: On many flights in Service step 1, such as those to Innsbruck, Berlin, Geneva or Rome, we are offering, in co-operation with the Kuratorium Kulinarisches Erbe Österreichs (their aim is to protect various culinary specialities of Austria), fresh crispy Austrian apples from Styria.

08. October 2010: Special date - special offer from Austrian Airlines

Only on 10.10.10 (10. October 2010) Austrian Airlines offers 10% discount from fare of every ticket purchased via www.austrian.com. You only need to type promo-code 101010 in the field Voucher on the main page. Please mind discount is applicable to ticket fare only.

07. September 2010: Austrian Airlines opened for sale direct flights Moscow-Innsbruck

Austrian Airlines started ticket sales for traditional seasonal flight Moscow-Innsbruck. During period 26. December 2010 till 08. January 2001 flights (OS671/672, OS673/674) will be performed on Sundays, during period 15. January till 26. March 2011 - on Saturdays.

13. August 2010: Austrian Business Class wines awarded

The Global Traveler Magazin named Austrian Airlines as the overall winner in their annual survey "Wine on the Wings International Airline Wine Competition". Austrian Airlines performed best in the category "Top 10 Overall". This year the worldwide competition of the magazine for business and luxury travellers took place for the 6th time. 26 airlines, among of them Qatar Airways, Emirates, Lufthansa and other world-class carriers, participated, experts judges tasted their business class wine range from top winemakers worldwide.

28. July 2010: new destination - Malta

Thanks to the newly signed code-share agreement with Air Malta (KM), Austrian Airlines is now able to provide perfect connections from Moscow, St.-Petersburg, Sochi, Krasnodar and Rostov-on-Don to Malta up to six times per week.

15. July 2010: Austrian Airlines is planning flights to Baghdad and Mumbai from 31 October 2010

Austrian Airlines is planning to reincorporate scheduled flights from Vienna to Baghdad from 31 October 2010 with four weekly connections. Austrian flights will be performed on Mondays, Wednesdays, Fridays and Sundays - this provides perfect connection between capital of Iraq and russian cities Moscow and Krasnodar. Early bookers will enjoy attractive prices, starting from 25 400 Rubles including all taxes.

Check availability and book a flight to Baghdad.

Effective October 31st 2010, Austrian Airlines will also start operation to Mumbai with 5 weekly frequencies. Austrian Airlines will offer attractive fares from Russian cities starting from 399 EUR.

01. July 2010: Austrian flies directly to Dnepropetrovsk again

Starting on 1 July, Austrian Airlines will fly to Dnepropetrovsk once again. This is a result of discussions between the EU authorities, the Ukrainian and Austrian authorities and Austrian Airlines. Previously Austrian Airlines had to modify its flight programme: Since 1 May 2010, Austrian Airlines has flown to Zaporozhye instead of Dnepropetrovsk. The reason for this was that the Dnepropetrovsk airport had reported that due to remodelling work on the runway, there could be problems with the slot and therefore Austrian Airlines could not fly. However, after it became clear that other airlines could fly to Dnepropetrovsk again, Austrian Airlines reported this unfair treatment to the EU commission and the Austrian authorities.

22. June 2010: Austrian customers benefit from the redlounge Summer Promotion

An extra special bonus is awaiting families travelling with us during the months of July and August: Our customers with a paid redlounge entry ticket, may take two children with them into the Austrian Business Lounge (without an additional charge).

For more information and conditions of red|lounge service please refer to this link.

18. June 2010: Austrian introduces new in-flight entertainment programme for July-August 2010

In July-August 2010 passengers both in economy and business class onboard Austrian Boeings 767/777 continue to enjoy variety of movies and TV- and radio channels. Austrian will offer selection of this year produced movies like "The Bounty Hunter", "Leap Year", "How to train your Dragon" and many others; on Comedy channel we continue to show TV-series "Office", "30 Rock" and "Curb Your Enthusiasm".

If you want to get complete information about audio&video entertainment on AUstrian long haul flights, please follow this link.

01. June 2010: Austrian celebrates summer 2010 with eVoucher

During first seven days of Summer 2010 Austrian Airlines invites to visit it's web-page www.austrian.com to learn the lates news and book your next ticket with 7% discount from fare. You only need to type LETO10 in filed "Voucher". Offer is valid for travel on all Austrian Airlines' flights during 2010.

31. May 2010: Closure of Town Office in St.-Petersburg

Austrian Airlines' Town Office in St.-Petersburg will be discontinued as of 31. May 2010.
Passengers handling will be continued at Austrian Airlines' Airport Office in Pulkovo-2 terminal.

25. May 2010: Get ready for Austrian red|lounge

From 1 June 2010 onwards, passengers travelling with Austrian Airlines will have the option to pay for Business Lounge access before their departure in Vienna – on an Economy Class ticket.
For just 35 euros per lounge user, we offer an extensive range of meals and drinks from DO&CO, free W-LAN connection, computer workspaces with internet access, national and international newspapers and magazines, and television with international programming.
Access is valid once for the Austrian Business Lounges Plaza and Pier Ost prior to departure or during transit in Vienna.

For detailed information please follow this link.

15. May 2010: Autrian makes room for even greater well being on board

From the 1st of June 2010, Austrian Airline’s Business Class guests will have an empty seat next to them, even on all short- and medium-distance flights with Austrian Airlines (except all flights within Austria as well as Premium Service flights).
Austrian has already been offering this service. Until now, the middle place was kept free in a triple seat row. Now we are extending this comfort. That is, on all short and medium distance flights, the neighbouring seat will remain empty.
More room to relax, read or to work in the neighbouring space, even on the shortest flights, for example to Budapest or to Prague, but also on longer European routes to Stockholm or Bucharest.
Thus Austrian offers not only an enrichment in space but also an upgrade in the guests privacy.

19. April 2010: correction of Ticket Service Charge in Russia

In an effort to maintain and improve the high-value quality of its ticketing services, Austrian Airlines will correct Ticket Service Charge levels for issuance of tickets with point of origin in Russia. New Ticket Service Charge levels will be bounded to bookings class, routing and method of purchase (via Internet or in airlines office). In order to reinforce competitiveness of it's product, Austrian Airlines will set Ticket Service Charge for cheapest fare tickets purchased via www.austrian.com to zero.

For detailed information please refer to the link.

02. April 2010: red|upgrade continues

Austrian Airlines continues to offer possibility of online upgrade to Business Class for all passengers, using web Check-in service. red|Upgrade is possible no earlier than 23 hours and no later than 5 hours prior to departure. Passengers who ordered red|Upgrade, can enjoy all benefits available at Austrian Business Class: increased baggage allowance (in case upgrade is paid with Miles&More miles), access to Business lounges, full onboard Business Class service. The cost of red|Upgrade service starts from just EUR199 / 10000 miles (e.g. for flight Moscow-Vienna, St. Petersburg-Vienna, Rostov-Vienna or Krasnodar-Vienna).
For detailed information please refer to "Info & Service" - "Check-in" - "Business Upgrade"

05. March 2010: Autrian web-page launched in new design 

Austrian Web-page relaunched in brand new design. You will find more useful and up-to-date information, new online serivces and much more. Keep discovering!