News


19. March 2013: malfunction of online ticket sales on 19. March

Due to migration to the new fares grid on 19. March our online ticket sales may experience temporary malfunction.
We apologize for any inconveniences. After migration will be completed, we will be able to offer to our customers optimized fares as well as many new specials to popular destinations in Europe.

05. September 2011: New cabin design and new seats in all Boeings 737 and Airbus 319/320/321

Austrian Airlines has completed the refitting of a total of 32 aircraft of the Airbus A320 family and type Boeing 737 with the new interior design and new, modern leather seats. Austrian Airlines finished refitting the 21 aircraft of its A320 family with the new cabin furnishings in July 2011. Since today, all eleven aircraft of the type Boeing 737 have been fitted with the new interior design and innovative leather seats. This will be followed in the first half of 2012 by the A320 aircraft which Austrian Airlines only incorporated into its fleet in the course of this year.
The core element of the new cabin is a completely redeveloped seat constructed from new, light materials. The new seat offers a range of different benefits: the seat is between 3 and 5 kilos lighter than its predecessor. This allows Austrian Airlines to reduce the overall weight of its aircraft, cutting kerosene consumption and providing an environmental benefit. The seat’s innovative construction gives passengers – there will be minor differences in this case, depending on the aircraft type – up to 10 cm more space for the legs and knees. The new seat, which is covered with high-value leather, also takes up less space, meaning an average of almost 5 more seats can be installed in each aircraft.

24. June 2011: Austrian Airlines comes top in two World Airline Awards 2011 categories

Austrian Airlines took first place in two different categories in World AIrline Awards 2011 survey – “Best Business Class Catering”, judging the best in-flight food and drink product, and “Staff Service Excellence Europe”, for the airline passengers see as offering the best service in the cabin and on the ground. The opinion researchers at Skytrax surveyed around 19 million passengers from 100 different countries, before going on to announce the results in their much coveted World Airline Awards
The members of the Austrian Airlines Executive Board, Andreas Bierwirth and Peter Malanik: “We are very happy about this great result which our customers have awarded us. The outstanding service provided by our members of staff and our catering product are a key component of our branding.”

08. April 2011: mobile.austrian.com now in 10 languages

Austrian Airlines updated it's mobile website and enriched the content and booking path with additional 8 languages. Consequently mobile.austrian.com is now available in English, German, Russian, French, Italia, Ukrainian, Bulgariah, Czech, Japanese and Romanian languages. This includes booking path and red ticket offers, beside the services such as flight status or timetable.

04. April 2011: redcab - transfers to/from Vienna Airport

As from the 1st of April Austrian Airlines offers yet another redservice: the red|cab. Modern vehicles styled with the Austrian design will carry our passengers to and/or from the city of Vienna or the surrounding areas and the airport at attractive prices: redcab for up to three passengers will cost just 29 EUR and minivan with capacity 4-8 passengers will cost only 40 EUR. Service may be ordered 24 hrs prior to departure via red-cab.at . Major credit cards accepted.

14. March 2011: Raffle winner from Austrian newsletter subscriber

Austrian Airlines is pleased to announce the raffle winner from our online newsletter registration. Lucky winner, Mr. Chinghiz Aliyev, got two free tickets on Austrian Airlines to any city in Austria.
Register to our Azerbaijan online newsletter to keep yourself up to date with Austrian Airlines latest special offers.

27. January 2011: new freedom of travel - new Austrian fares conditions

As of 27 January 2011 date changes are permitted for all Austrian Airlines published fares, also available via www.austrian.com:
- for flights booked in classes O, T, L, K, E, S, W, V, G, Q, H, J – changes permitted against fee 50 EURO;
- for all other booking classes – free of charge.

Now you can buy tickets at attractive prices starting from 431 AZN "all-inclusive" and feel yourself free with changing your travel plans. You can perform rebooking even online, following this link. Once you purchased your Austrian ticket, it is valid for rebooking and usage during one calendar year.

26. January 2011: new 21-th option of special meals on Austrian flights

Austrian Airlines introduces a new option of special meal, available also on flights from Baku: Non Lactose Meal (NLML), developed for passengers who are allergic or intolerant to milk and milk products. In NLML sets all milk products are replaced with soya products.
Learn more about all kinds of special meals available on Austrian flights here.

11. January 2011: new fast track service from Austrian and Vienna Airport

Together with Vienna Airport, Austrian is offering a new exclusive service: With the “red lane” Service both Business and Economy Class guests can arrive at the Priority Terminal as late as 20 minutes before departure and get swiftly through the check-in and passport and security controls. Afterwards, the passengers would be taken by a comfortable limousine or minibus directly to their plane.
Austrian Guests can book the “red lane” service up to 24 hours before departure.
red lane costs € 99.- Euro per departure and is valid for all scheduled flights operated by Austrian – except flights to the USA, Canada, Tel Aviv, Mumbai, Delhi, Tokio and Peking. This service can be used by passengers who have booked to travel on an Austrian flight with hand- luggage only. It is a great help to business travellers for example, who can save valuable time. Checkin and boarding have never been quicker than with red lane!

21. December 2010: More space for well-being on long-haul flights

Starting at 20th of December 2010 Austrian long haul flight customers can now purchase a seat next to the emergency exit and benefit from having more leg room- for only € 70.- per seat, per flight.
For this purpose our customers can use the Austrian Web Check-in from 24 hours before departure, payment carried out via creditcard. This service is available immediately to all Austrian customers who fulfil the necessary requirements for passengers travelling in these seats. (That is persons over 15, without any disability, without travelling with an infant up to 2 years and who are not travelling with animals in the cabin).

15. October 2010: Changed Visa regulations in Azerbaijan and Austrian goodwill policy

Information to all passengers traveling to Azerbaijan:
Changed Visa regulations in BAK (Azerbaijan) as of 15 October 2010:
Visas will no longer be issued upon arrival at the airport in Azerbaijan, unless an official invitation by the governmental authorities was issued beforehand.

In case passengers need to rebook as they do not possess a visa before departure, one free rebooking is permitted as described in the following goodwill policy:

  • valid for passengers holding Austrian Airlines' tickets on flights Vienna-Baku;
  • tickets issued on/BEFORE 15 October 2010;
  • rebooking free of charge;
  • the new date of travel must be on/before 31st December 2010 or within the ticket validity, whichever is earlier;
  • the change of origin/destination, cabin/compartment or booking class are not permitted. No refund or partial refund permitted.

13. August 2010: Austrian Business Class wines awarded

The Global Traveler Magazin named Austrian Airlines as the overall winner in their annual survey "Wine on the Wings International Airline Wine Competition". Austrian Airlines performed best in the category "Top 10 Overall". This year the worldwide competition of the magazine for business and luxury travellers took place for the 6th time. 26 airlines, among of them Qatar Airways, Emirates, Lufthansa and other world-class carriers, participated, experts judges tasted their business class wine range from top winemakers worldwide.

28. July 2010: new destination - Malta

Thanks to the newly signed code-share agreement with Air Malta (KM), Austrian Airlines is now able to provide perfect connections from Baku to Malta twice a week: on Fridays and Sundays.

01. July 2010: Austrian flies directly to Dnepropetrovsk again

Starting on 1 July, Austrian Airlines will fly to Dnepropetrovsk once again. This is a result of discussions between the EU authorities, the Ukrainian and Austrian authorities and Austrian Airlines. Previously Austrian Airlines had to modify its flight programme: Since 1 May 2010, Austrian Airlines has flown to Zaporozhye instead of Dnepropetrovsk. The reason for this was that the Dnepropetrovsk airport had reported that due to remodelling work on the runway, there could be problems with the slot and therefore Austrian Airlines could not fly. However, after it became clear that other airlines could fly to Dnepropetrovsk again, Austrian Airlines reported this unfair treatment to the EU commission and the Austrian authorities.

22. June 2010: Austrian customers benefit from the redlounge Summer Promotion

An extra special bonus is awaiting families travelling with us during the months of July and August: Our customers with a paid redlounge entry ticket, may take two children with them into the Austrian Business Lounge (without an additional charge).

For more information and conditions of red|lounge service please refer to this link.

18. June 2010: Austrian introduces new in-flight entertainment programme for July-August 2010

In July-August 2010 passengers both in economy and business class onboard Austrian Boeings 767/777 continue to enjoy variety of movies and TV- and radio channels. Austrian will offer selection of this year produced movies like "The Bounty Hunter", "Leap Year", "How to train your Dragon" and many others; on Comedy channel we continue to show TV-series "Office", "30 Rock" and "Curb Your Enthusiasm".

If you want to get complete information about audio&video entertainment on AUstrian long haul flights, please follow this link.