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Contacts in Russia

You can make reservations by phone
using our call center line +7 (495) 995-0-995
during following hours:
Mo-Fr: 08:00 - 20:00; Sa-Su: 09:00 - 17:30
(Moscow time).

E-mail: office.russia@austrian.com
E-mail for registration in Miles&More : miles.more.ru@austrian.com


Ticket counter in Domodedovo airport

Opening hours: daily 03:00 - 08:30
& 11:00 - 20:00

Lost & Found baggage:

Phone: +7 495 363 30 62 24hrs

St. Petersburg

Ticket counter in Pulkovo airport T1

Departure hall 3-rd floor
Opening hours: daily 11:00 - 18:00

Lost & Found baggage:

Phone +7 812 324 37 87 - 24 hrs 


Town Office

Krasnykh Partizan St. 238
Opening hours: Mo-Fr 09:00 - 17:00

Airport office

Opening hours: daily 13:00 - 18:00
Note: office is located behind customs control,
tickets are NOT issued/reissued at this office.