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Web Check-in is available 36 hours and up to Check-in deadlines at the respective airports before departure. You may enter your E-Ticket number (starting with: 257- or 220-) or your booking code.

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Manage your austrian.com booking:
Change or manage your Austrian Airlines booking. Please mind, certain services are subject to tariff limitations.

+ Online rebooking: Change flight date, time or booking class (max. 24 hrs prior departure)
+ Check-in from home up to 36 hrs prior departure
+ Add frequent flyer info (i.e. Miles & More) or APIS data (for USA/Canada flights only)
+ Choose your preferred meal (available on selected routes only)
+ Request seat reservation (seat reservations cannot be guaranteed)
+ Resend or print your flight itinerary
+ NEW: Upgrade to Austrian Business Class with red|upgrade or Smart Upgrade

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Austrian Airlines team will be pleased to help you !

Please contact :

Internet help-desk : 0 810 110 115

Call center : 0 820 816 816 (0,12ct/mn)

Customer Relations : customer.relation@austrian.com .

You can write in french or english.

Our airports :

Paris - Charles de Gaulle - Terminal 2 D

Ticket counter located between gate 9 and 10

Lyon St Exupéry - Terminal 1

Ticket counter and check-in counter handled by Aviapartner

Nice Côte d´Azur - Terminal 1

Ticket counter c/o Lufthansa - Check In counters c/o Aviapartner

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