austrian worldwide
Switzerland
Worldwide 
Internet Helpdesk

+43 5 1766 1001

Mon-Sun: 08:00-20:00

Zurich 
Reservation and General Requests

+41 44 286 80 88

Mon-Fri: 08:00-19:00
Sat-Sun: 08:00-16:30

Zurich 
Town Office

Obstgartenstrasse 25
Postfach
8302 Kloten

office is not open for customers

Feedback:
www.austrian.com/feedback

+41 44286 80 87 (for feedback)

Fax: +43 51766 51002 (for feedback)

Zurich 
Airport Counter

Handled by SWISS

Senator, Frequent Traveller and Business Class Lounge available

Check-in at Terminal 1

Zurich 
Missing Baggage

+41 43 815 08-00 (German) or +41 43 815 08-01 (French) or +41 43 815 08-02 (English)

Geneva 
Missing Baggage

gva.bags@swissport.com

+41 43 815 0808