All about your flight

Do you have any questions regarding your Austrian Airlines flight? You have come to the right place. Our booking and information specialists are looking forward to helping you.
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Missing or damaged baggage?

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.
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Compliments & complaints
Austrian Airlines
Customer Relations
PO Box 33
1300 Vienna Airport
Austria
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Feedback

Your impressions are important to us. By sharing them with us, you help us to continuously improve our service. We invite you to tell us more about your recent travel experience with Austrian Airlines.
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austrian worldwide
Thailand
Worldwide 
Internet Helpdesk

+43 (0)5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Bangkok 
Town Office

16th Floor, Q House Asoke Building
66 Sukhumvit 21 (Asoke) North Klongtoey, Wattana
Bangkok 10110, Thailand

+66 2 654 6800 press 3

+66 2 264 2757

Closed for public access. Ticketing counter is only located at Suvarnabhumi airport.

Bangkok 
Airport Office

Passenger Services Office, Room No. T5-027B,
Level 5 West Wing, Main Terminal Building,
Suvarnabhumi International Airport,
Samutprakan 10540
Hot Line: +662-134-2852

+662-134-2850

+662-134-2851

Bangkok 
Airport Counter

Room 303 BFZ Bld.,
99 Bangna-trad HWY,
Samutprakarn 10540

+66-2 134 2853-4

+66-2 134 2855