allaboutflight All about your flight

Do you have any questions regarding your Austrian Airlines flight? You have come to the right place. Our booking and information specialists are looking forward to helping you.
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baggage Missing or damaged baggage?

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.
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102759144_20_sRGB Compliments & complaints
Austrian Airlines
Customer Relations
PO Box 33
1300 Vienna Airport
Austria
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feedback Feedback

Your impressions are important to us. By sharing them with us, you help us to continuously improve our service. We invite you to tell us more about your recent travel experience with Austrian Airlines.
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Austrian Airlines contact details worldwide
United Kingdom
Worldwide 
Internet Helpdesk

+43 (0)5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

London 
Reservations, Fares & Flight enquiries

Tel: 0870 1 24 26 25 (within the UK only)
Opening Hours: MON-SUN & holidays 08.00-18.30 hours

Enquiries on existing reservations
For reservation queries post or present please contact our Call Centre on 0870 1 24 26 25 or if booked via a travel agent please contact them directly.

Internet Helpdesk
For any queries on bookings made via www.austrian.com
Tel: +43 (0)5 1766 1061
austrianinternet@austrian.com 
Opening Hours: MON-SUN 07.00-19.00 hours 
(lct Austria)

London 
Airport Counter

Handling Agent: Menzies Aviation
Terminal 1 - Zones G/J
Heathrow Airport
Middx TW6 1FB

Telephone for Flight enquiries
+44 (0)870 000 0123

Ticket Desk opening hours
Daily 04.30-20.30 hours

Check-in opening hours
Daily open from 04.00 hours

Missing baggage LHR:
If your enquiry concerns missing baggage at London Heathrow please contact our handling agent:
Global Baggage Solutions on 0870 220 8136 Opening hours 08.00 - 20.00

London 
Cargo Office

Lufthansa Cargo
c/o Menzies Aviation
Building 557
Shoreham Road West
London Heathrow Airport
Hounslow
Middlesex
TW6 3RJ

+44 (0) 871 522 1000

+44 (0) 208 990 7773

Manchester 
Airport Counter

Terminal 1
Manchester Airport
M90 2FB

Telephone for Flight enquiries

+44 (0)161 489 8995 (Daily 05.30-23.00)
Ticket Desk & Check-in Opening Hours
Daily 05.15-19.30 hours