allaboutflight All about your flight

Do you have any questions regarding your Austrian Airlines flight? You have come to the right place. Our booking and information specialists are looking forward to helping you.
Show all 10 topics
baggage Missing or damaged baggage?

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.
Show all 10 topics
102759144_20_sRGB Compliments & complaints
Austrian Airlines
Customer Relations
PO Box 33
1300 Vienna Airport
Austria
Show all 10 topics
feedback Feedback

Your impressions are important to us. By sharing them with us, you help us to continuously improve our service. We invite you to tell us more about your recent travel experience with Austrian Airlines.
Show all 10 topics
Austrian Airlines contact details worldwide
Romania
Worldwide 
Internet Helpdesk

+43 (0)5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Bucharest 
Town Office

Aleea Alexandru Nr. 9a
011821
Bucuresti

email: OS.BUH@austrian.com 

OS.BUH.claim@austrian.com

+40 21 204 45 60

+40 21 204 84 28

Mon-Fri 09:00-17:00
Not open to the public

Bucharest 
Airport Counter

Sos. Bucuresti-Ploiesti, Km. 16,5 Otopeni

Working hours:
 
Mon-Fri: 04:15-08:15 // 09:15-20:30
Sat: 04:15-08:15 // 11:00-19:45
Sun: 04:15-07:30 // 09:15-20:30

Bucharest 
Cargo Office

Sos. Bucuresti-Ploiesti, km 16,5
otopeni

+40 21 201 49 63

Sibiu 
Airport Counter

+40 269 25 30 10

+40 269 25 30 01

Mo-Fr/Su: 13:00 - 18:30
Sa: 15:00 - 18:30

Iasi 
Airport Counter

+40 232 241 144

+40 232 241 144

Mon-Fri: 09:00-16:30; Sun: 10:30-14:30

Chisinau 
Airport Counter

Bd. Dacia 80/3
Chisinau, MD 2026
Moldova

+373 22 525107

+373 22 525952

Mon-Sun 10.30-18.30

Timisoara 
Airport Counter

Str. Aeroportului Nr. 1
1900 Timisoara

+40 256 490 397

+40 256 220 765

Mo/Tu/We/Fr  04:30-06:30
Mo/Fr 11.30-18.30;
Sa/Sun 11.30-18:30