We are using cookies
We use cookies to enable us to offer you the best possible service. Amongst other data, these store your language setting and flight search request. As well as this, data may be collected and evaluated for statistical purposes to optimise our website and for online marketing purposes. Please click on ‘Accept and close’ to agree to the usage of cookies and hide this message permanently. Click on ‘Further information’ to be given instructions on how to deactivate cookies, or descriptions of the cookies being used.
Further information
Accept and close

Austrian contact details worldwide
Russia
Worldwide 
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Russia 
Reservation and Ticketing

+7 495 995 0 995

Mon-Fri: 08:00-20:00 (local time)
Sat-Sun: 09:00-17:30 (local time)

Moscow 
Airport Ticketing Counter

Domodedovo Airport

Mon-Sun: 03:00 - 08:30
Mon-Sun: 11:00 - 20:00

Moscow 
Airport Ticketing Counter

Domodedovo Airport

Lost and Found Baggage

+7 495 363 30 62

Mon-Sun: 00:00-24:00

Moscow 
Missing Baggage

+7 495 578 11 33

Mon-Sun: 09:00-20:00

Krasnodar 
Airport Counter

Mon-Fri: 09:00-17:00

Krasnodar 
Missing Baggage

+7 861 227 79 27

Mon-Sun: 11:30-14:30

St. Petersburg 
Airport Office

Pulkovo T1
Departure hall (level 3)

Mon-Sun: 11:00-18:00

St. Petersburg 
Airport Office

Pulkovo T1
Departure hall (level 3)

Lost and Found Baggage

+7 812 324 37 87

Mon-Sun: 00:00-24:00

St. Petersburg 
Airport Office

Pulkovo T1
Departure hall (level 3)

Lost and Found Baggage

+7 812 324 3787

Mon-Sun: 00:00-24:00

St. Petersburg 
Missing Baggage

lost@pulkovo-airport.com

+7 812 337-3822 or +7 812 337-3444

Mon-Sun: 00:00-24:00