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Web Check-in is available 36 hours and up to Check-in deadlines at the respective airports before departure. You may enter your E-Ticket number (starting with: 257- or 220-) or your booking code.

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Do you have any questions regarding your Austrian Airlines flight? You have come to the right place. Our booking and information specialists are looking forward to helping you.

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Missing or damaged baggage?

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.

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Compliments & complaints

Austrian Airlines
Customer Relations
PO Box 33
1300 Vienna Airport
Austria

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Your impressions are important to us. By sharing them with us, you help us to continuously improve our service. We invite you to tell us more about your recent travel experience with Austrian Airlines.

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Austrian Airlines contact details worldwide

Country Israel

Worldwide

Internet Helpdesk

+43 (0)5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Tel Aviv

Town Office

Sheerit Israel St. 37
Tel Aviv - Yaffa
Israel

+972 (0) 35135353

1-80-937-1-937

Tel Aviv

Airport Counter

Ben Gurion Airport - Terminal 3
Check in counters: Level G
Handled by Laufer GHI

+972-3 9754050

+972-3 9754051

Sun - Thu 10.00 - 16.00
Fri - Sat 12:00 - 16:00

Tel Aviv

Compliments & complaints

Austrian Airlines Customer relations
e-mail: TLVCR@DLH.DE

+972 3-6825621

Tel Aviv

Cargo Office

Ben Gurion Airport
70100

E-mail

+972-3-9728000/2

Sun - Tue: 08.00 - 18.00,
Wed, Thu: 08:00 - 19:00
Fri: 08.00 - 14.00

Check-in & Mobile Services

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