Austrian contact details worldwide
Russia
Worldwide 
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Russia 
Reservation and Ticketing

+7 495 995 0 995

Mon-Fri: 08:00-20:00 (local time)
Sat-Sun: 09:00-17:30 (local time)

Moscow 
Airport Ticketing Counter

Domodedovo Airport

Mon-Sun: 03:00 - 08:30
Mon-Sun: 11:00 - 20:00

Moscow 
Airport Ticketing Counter

Domodedovo Airport

Lost and Found Baggage

+7 495 363 30 62

Mon-Sun: 00:00-24:00

Moscow 
Missing Baggage

+7 495 578 11 33

Mon-Sun: 09:00-20:00

Krasnodar 
Airport Counter

Mon-Fri: 09:00-17:00

Krasnodar 
Missing Baggage

+7 861 227 79 27

Mon-Sun: 11:30-14:30

St. Petersburg 
Airport Office

Pulkovo T1
Departure hall (level 3)

Mon-Sun: 11:00-18:00

St. Petersburg 
Airport Office

Pulkovo T1
Departure hall (level 3)

Lost and Found Baggage

+7 812 324 37 87

Mon-Sun: 00:00-24:00

St. Petersburg 
Airport Office

Pulkovo T1
Departure hall (level 3)

Lost and Found Baggage

+7 812 324 3787

Mon-Sun: 00:00-24:00

St. Petersburg 
Missing Baggage

lost@pulkovo-airport.com

+7 812 337-3822 or +7 812 337-3444

Mon-Sun: 00:00-24:00