allaboutflight All about your flight

Do you have any questions regarding your Austrian Airlines flight? You have come to the right place. Our booking and information specialists are looking forward to helping you.
Show all 10 topics
baggage Missing or damaged baggage?

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.
Show all 10 topics
102759144_20_sRGB Compliments & complaints
Austrian Airlines
Customer Relations
PO Box 33
1300 Vienna Airport
Austria
Show all 10 topics
feedback Feedback

Your impressions are important to us. By sharing them with us, you help us to continuously improve our service. We invite you to tell us more about your recent travel experience with Austrian Airlines.
Show all 10 topics
Austrian Airlines contact details worldwide
Switzerland
Worldwide 
Internet Helpdesk

+43 (0)5 1766 1001

Mon-Sun: 08:00-20:00

Zurich 
Reservation & General requests

+41 (0) 44 286 80 88

Mo-Fr: 08:00-19:00
Sa-So: 08:00-16:30

Zurich 
Town Office

Obstgartenstrasse 25
Postfach
8302 Kloten

***The office is not open for customers***

Reclamation
Tel: (+41) 044286 80 87
Fax: +43 51766 51002
E-mail

Zurich 
Airport Counter

Handled by Lufthansa

Senator, Frequent Traveller and Business Class Lounge available

Check-in at Terminal 1

 
Customer relations

+43 (0)5 1766 1074

Mo-Fr 08:00-18:00