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+ Online rebooking: Change flight date, time or booking class (max. 24 hrs prior departure)
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Do you have any questions regarding your Austrian Airlines flight? You have come to the right place. Our booking and information specialists are looking forward to helping you.

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Missing or damaged baggage?

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.

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Austrian Airlines
Customer Relations
PO Box 33
1300 Vienna Airport
Austria

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Your impressions are important to us. By sharing them with us, you help us to continuously improve our service. We invite you to tell us more about your recent travel experience with Austrian Airlines.

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Austrian Airlines contact details worldwide

Country Azerbaijan

Baku

Airport Counter

Heydar Aliyev International Airport
Northern Terminal, 2nd Floor
AZ 1044 Baku Azerbaijan

+994 12 497 89 60 & +994 12 497 18 22

+994 12 497 89 61

Open only during the stay of the aircraft

Worldwide

Internet Helpdesk

+43 (0)5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Baku

Town Office

Hyatt International Center
5 -th Floor
1033, Izmir Street
AZ 1065
E-Mail.: office.bak@austrian.com

+99412 497 18 22/24/26

+99412 490 70 49

Lun-ven 09:00-18:00
Sa 08:00–14:00
UTC +3

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