allaboutflight All about your flight

Do you have any questions regarding your Austrian Airlines flight? You have come to the right place. Our booking and information specialists are looking forward to helping you.
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baggage Missing or damaged baggage?

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.
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102759144_20_sRGB Compliments & complaints
Austrian Airlines
Customer Relations
PO Box 33
1300 Vienna Airport
Austria
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feedback Feedback

Your impressions are important to us. By sharing them with us, you help us to continuously improve our service. We invite you to tell us more about your recent travel experience with Austrian Airlines.
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Austrian Airlines contact details worldwide
France
Worldwide 
Internet Helpdesk

+43 (0)5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Paris 
Town Office

Informations and reservations:

0820 816 816 (Indigo, 0,118 EUR TTC/min)
Monday-Friday: 08:00 am -7:00 pm
Saturday-Sunday: 08:00 am - 04:30 pm

Internet Helpdesk: Assistance Internet:
0 810 110 115

01 83 72 48 92

Paris 
Airport Counter - Charles de Gaulle

Airport Counter - Charles de Gaulle
Airport Roissy Charles de Gaulle
Terminal 2 D, (Entrance 9 and 10)

Informations and reservations:
phone 0820 816 816 (0,118 EUR/min)
Monday-Friday: 08:00 am -7:00 pm
Saturday-Sunday: 08:00 am - 04:30 pm

Mon - Sun:
5:45am - 7:30am
8:00am - 12:00am
1:30pm - 4:30pm
5:30pm - 8:00pm

Lyon 
Ticket Counter - Lyon Saint-Exupéry

Lyon Saint-Exupéry Terminal 2 

Internet Helpdesk: Assistance Internet: 0 810 110 115

Informations and reservations:
Tel. 0820 816 816 (Indigo 0,118 EUR TTC/min)
Monday-Friday: 08:00 am -7:00 pm
Saturday-Sunday: 08:00 am - 04:30 pm

Mon - Fri: 5:00am - 9:00pm
Sat : 5:00am -7:00pm
Sun : 5:00am -9:00pm

Nice 
Airport Counter

Côte d Azur Airport - Terminal 1
06000 Nice

Informations and reservations:
Tel. 0820 816 816 (Indigo, 0,118 EUR TTC/min)
Monday-Friday: 08:00 am -7:00 pm
Saturday-Sunday: 08:00 am - 04:30 pm

Mon-Sat: 5:30am - 6:30pm